Serco is hiring a HSEQ Performance & Insight Analyst for our Health & Safety team. This role is for a curious and forward-thinking individual who will leverage data to help us anticipate risks and foster a proactive, data-driven safety culture using modern analytics and emerging technologies.
What You'll Do
- Analyse divisional HSEQ data to identify emerging trends, risk patterns and performance themes that support proactive risk management.
- Interpret complex operational data and translate findings into clear, actionable insights for safety initiatives.
- Produce and manage monthly Business Performance Reports using Excel and Power BI, ensuring data accuracy and meaning.
- Design and maintain advanced Power BI dashboards and analytical models that provide forward-looking performance insight.
- Use advanced Excel techniques and data querying to conduct deeper analysis and uncover hidden trends.
- Explore and apply AI tools, automation and advanced analytical techniques to modernise reporting and enhance predictive capability.
- Develop leading indicators and predictive insight to help the organisation anticipate safety risks.
- Challenge existing metrics, reporting approaches and data quality to improve analytical maturity.
- Manage the Assure role account mailbox, responding to queries and administering system access.
What We're Looking For
- Proven experience in MI, business intelligence, or operational performance reporting.
- Advanced Excel skills, including Power Query, Power Pivot and structured data modelling.
- Strong Power BI capability, including data modelling, DAX, dashboard design and governance.
- Experience analysing operational or safety/compliance data (e.g., incidents, audits, inspections).
- Ability to develop forward-looking or predictive analytics capability.
Nice to Have
- Experience using AI-enabled analytical tools or automation to improve reporting and insight generation.
- Professional certifications in Power BI, data analytics or business intelligence.
Technical Stack
- Excel, Power BI, Power Query, Power Pivot, DAX, AI-enabled analytical tools
Team & Environment
Part of the Health & Safety team.
Benefits & Compensation
- Compensation: £35,000 - £50,000 (dependent on experience)
- Flexible working considered
- Pension – 6%
- Chance to contribute to innovation in public services
- Company passionate about diversity and inclusion
- Serco discounts on cinema, entertainment, shopping, mobile plans, and leisure
- Health and wellbeing support for you and your family
- A wealth of career development training
- A safe and supportive culture
Work Mode
This is a hybrid role with home-based working.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all.
