BCBST BlueCross BlueShield of Tennessee is seeking an HR Technology Consultant to serve as a technical point-of-contact for HR Systems. You will troubleshoot problems, research solutions, and collaborate with stakeholders to capture requirements and implement improvements.
What You'll Do
- Serve as a point-of-contact for technical HR System issues from the HR Service Unit and HR Business Users.
- Troubleshoot system issues and research solutions to improve system efficiencies.
- Assist with testing and implementing HR System upgrades or patches.
- Resolve system issues and perform scheduled activities and mass data loads.
- Collaborate with Business Users to capture and document requirements for HR System enhancements.
- Maintain awareness of current trends in HRMS with a focus on product development, delivery, and support.
What We're Looking For
- A Bachelor's Degree or equivalent work experience. Equivalent experience is defined as 4 years of professional work experience in a corporate environment.
- 4 years of experience with HRIS system optimization.
- 2 years of project management experience with demonstrated skills and successes.
- Ability to design business processes and align systems to support customer needs.
- Proven hands-on experience with HRIS support, upgrades, integrations, or optimization.
- Examples of diagnosing issues and delivering solutions.
- Experience with stakeholder partnership, requirements translation, and influence.
- Demonstrated ability to take end-to-end responsibility and manage task-based work.
- A curiosity-driven, learning mindset and comfort with AI or change.
Nice to Have
- Workday experience preferred, with emphasis on Employee Experience and Optimization.
Technical Stack
- HRIS
- Workday
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
