Lisboa, Lisbon, Portugal Hybrid Employment

Vodafone is hiring a HR Services Advisor

About the Role

Vodafone is seeking an HR Services Advisor to provide end‑to‑end operational HR services and expert support to employees, managers, and the business across all entities in Portugal. You will ensure accurate, compliant, and timely execution of core HR processes in line with global and local policies, labour legislation, and statutory requirements.

What You'll Do

  • Deliver end‑to‑end payroll processing, including salary payments, tax and social security compliance, reconciliations, bonuses, overtime, and statutory reporting.
  • Manage onboarding and offboarding processes, including employment contracts, remote working agreements, document control, final settlements, and equipment return.
  • Administer time and attendance, absence management, and annual leave planning in compliance with company policies and labour regulations.
  • Operate and administer employee benefits, including mobile plans, meal cards, fuel cards, company vehicles, pension plans, and other local benefits.
  • Coordinate occupational health activities, including medical appointment scheduling and fitness‑for‑work certification tracking.
  • Maintain and manage HR information related to outsourced workers and service providers.
  • Produce official and management HR reports, maintain data accuracy, and execute HR transactions using global and local HR systems.
  • Provide guidance to employees and managers on standard HR processes, ensuring consistent application of policies and a high‑quality employee experience.

What We're Looking For

  • Strong knowledge of HR processes and experience with HR IT Systems – SF and Meta4.
  • Ability to compile and analyse data from multiple sources to generate consolidated insights that address business challenges.
  • Evaluates options and outcomes to support informed, data‑driven decision‑making.
  • Strong customer‑centric mindset, aligning services and solutions with business needs.
  • Manages end‑to‑end service delivery, driving continuous improvement to ensure service quality and compliance with agreed SLAs.

Technical Stack

  • SF
  • Meta4

Benefits & Compensation

  • Hybrid Work Model – Flexible hybrid work model with 8‑10 in‑office days per month, managed by team leaders.
  • Vodafone Products and Services – Mobile phone, free communication plan, data card, and various discounts on services and products.
  • Recognition – Programs for innovative, creative, high‑potential employees and exemplary behaviors.
  • Health and Well‑being – Well‑being Program offers nutrition and psychological consultations, webinars, workshops, and discounts.
  • Learning – Access to Communities of Practice and a customizable digital training platform with high‑quality content (namely Harvard Business Publishing and Skillsoft).
  • Local and International Mobility – Internal recruitment with local and international rotation opportunities across departments and roles.

Work Mode

This is a hybrid position based in Portugal.

We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included.

Required Skills
SFMeta4HR ProcessData AnalysisData-driven Decision MakingCustomer-centric MindsetService Delivery ManagementContinuous ImprovementSLA Compliance
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About company
Vodafone

A leading international Telco, serving millions of customers. Believes connectivity is a force for good that can improve people's lives and the world around us. Empowers people through technology, connecting everyone regardless of who they are or where they live, and protects the planet.

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Job Details
Department Human Resources
Category other
Posted 14 days ago