Zicasso is looking for a proactive HR Generalist to join our HR Team. Reporting directly to the HR Head, you will play a key role in scaling our team and supporting our global workforce. This is an ideal role for someone who is operationally strong, has a ‘Business Partner’ mindset, and is eager to support the full employee lifecycle in a fast-growing, AI-first environment.
What You'll Do
- Partner with the HR team and hiring managers to scale our recruitment efforts, including screening applicants, scheduling and conducting interviews, and managing candidate pipelines.
- Facilitate the onboarding experience for new hires, ensuring they are integrated into our culture, equipped with the right tools, and set up for success from day one.
- Continuously iterate on onboarding programs to create a 'best-in-class' experience that feels locally relevant yet globally aligned.
- Assist in the day-to-day administration of HR tasks, including benefits enrollment, leave management, and maintaining up-to-date employee records in our HRIS.
- Leverage AI, automation, and system enhancements to reduce manual work, improve data accuracy, and elevate team member experience.
- Conduct proactive audits of our HR practices against current labor laws, ensuring our policies are not just compliant, but reflect modern best practices.
- Collaborate on performance review cycles and take ownership of the preparation and delivery of impactful training materials for manager development sessions.
- Act as a reliable point of contact for employee inquiries, ensuring questions regarding policies and benefits are answered promptly and accurately.
- Support company culture initiatives, company events, and contribute to special HR projects as needed.
What We're Looking For
- 4 - 7 years of HR generalist experience with hands-on involvement in both recruitment and HR operations.
- Demonstrated ability to use AI tools (ChatGPT, Gemini, Claude, etc.) to automate & improve workflows, internal communications, or processes.
- Proven experience with HRIS platforms (Justworks, Deel, or similar), ATS systems (Workable or similar), and performance management tools (Lattice or equivalent).
- Proficiency in Google Workspace (Sheets, Docs, Slides) is a must.
- High attention to detail with a commitment to data accuracy and compliance. Error-free work is essential in this role.
- Excellent verbal and written English communication and interpersonal skills.
- Proven remote work experience with ability to work independently, communicate proactively, and manage time across time zones.
- Positive, can-do attitude with strong project ownership and a flexible, solutions-oriented approach.
- Proven ability to maintain confidentiality and handling sensitive data.
Nice to Have
- Familiarity with US HR practices and employment law (FLSA, exempt vs. non-exempt, contractor classifications).
- Professional HR certification (e.g., SHRM-CP, PHR, or international equivalent).
- Experience with HR analytics or people data reporting.
Technical Stack
- Google Workspace (Sheets, Docs, Slides)
- HRIS platforms (Justworks, Deel, or similar)
- ATS systems (Workable or similar)
- Performance management tools (Lattice or equivalent)
- AI tools (ChatGPT, Gemini, Claude, etc.)
Team & Environment
You will report directly to the HR Head as part of our global HR team. We operate in a dynamic, progressive work environment that values creativity, initiative, and continuous learning.
Benefits & Compensation
- Remote work from your home base and flexible hours that allow you to enjoy a great work-life balance.
- Innovative, fast-paced and collaborative culture that values diverse voices and opinions.
- Learning and development annual stipend.
- Enjoy two company-sponsored business trips each year at international destinations we serve.
Work Mode
This is an International, fully-remote, freelance contractor position, working from home at a location outside of the United States. We are particularly seeking candidates who are based in Latin America.
Zicasso is an equal opportunity employer.
