Responsibilities
- Onboarding Support
- Coordinate pre-boarding tasks for new hires, including system access, documentation, and readiness checks
- Schedule orientation sessions and prepare onboarding materials
- Maintain and evolve new hire checklists; track task completion to ensure a smooth onboarding experience
- HR Administration
- Provide first-level support for employee benefits inquiries, including eligibility, enrollment timelines, and general program information; escalate complex matters to the HR Operations Specialist as appropriate
- Support benefits administration tasks such as new hire enrollments, qualifying life event documentation, and open enrollment coordination
- Monitor and manage the HR inbox; respond to routine inquiries and route more complex issues appropriately
- Prepare and process HR documents, such as Separation Agreements, employment verifications and other employment-related forms
- Maintain digital personnel files, ensuring accuracy, completeness and compliance.
- Support HRIS data entry, updates and routine audits
- HR Operations & Compliance
- Maintain HR documentation and internal confluence pages
- Track completion of compliance trainings and acknowledgments
- Assist with internal audits and reporting by gathering documents and supporting data cleanup.
- General Support
- Provide administrative assistance to the Human Resources team
- Help coordinate HR events, training sessions and small employee programs
Requirements
- 1-2 years of HR administrative, coordinator or operations support role
- Strong organizational skills and attention to detail
- Comfortable handling confidential employee information with discretion
- Working knowledge of U.S. employee benefits (e.g., medical, 401(k), leave policies) and ability to support routine employee inquiries
- Clear written and verbal communication skills
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Collaborative working style and a desire to build efficient, people-centered processes and a solutions-oriented attitude
- Able to learn quickly, manage multiple tasks and maintain confidentiality
- Comfortable with change and eager to grow with evolving systems and company needs
Nice to Have
- Experience working with HR systems such as Greenhouse, Rippling or similar tools
- Familiarity with ticketing or inbox management tools (Jira, shared inboxes, etc.)
- Experience maintaining internal documentation (Confluence, Google Suite, etc.)
