Responsibilities
- Record details for new patients and referral requests.
- Handle scheduling tasks including booking, canceling, and changing appointments for patients and medical staff.
- Enter patient demographics, clinical data (CPT, ICD-10, HCPCS), and billing information into electronic medical records systems.
- Support insurance claim processing, verify coverage details, and respond to billing questions and documentation needs.
- Answer patient messages, supply relevant information, and guide them to appropriate medical personnel.
- Help evaluate healthcare metrics, generate reports, and keep records accurate and up to date.
- Maintain compliance with HIPAA rules and safeguard patient confidentiality at all times.
- Send medical records to designated departments, providers, or specialists as instructed by the supervising physician.
- Perform additional duties as assigned.
Benefits
- Health coverage under an HMO plan
- Incentive payments based on performance
- Stable and secure employment
- Training provided at no cost
- Workplace culture that values inclusion
- Access to skill development programs
- Fully remote work setup
- Supportive and collaborative team environment
- Paths for professional advancement
- Positive and engaging work atmosphere
- Eligibility for holiday and overtime compensation
Work Arrangement
100% Work-From-Home
Team
Exceptionally Supportive Team
Other
- Must be available during US working hours, with a weekly commitment of 20 to 40 hours.
- Shift includes overnight hours.
- USB headset with noise-canceling capability required.
- Working webcam is mandatory.
- Primary and backup computer must each have at least a 1.8 GHz processor and 4GB RAM.
- Primary internet connection must provide a minimum of 25 Mbps via wired connection.
- Backup internet service must offer at least 10 Mbps speed.
