Allegheny Health Network is seeking a Health Coach to join our Pittsburgh team in a full-time capacity. You will assist with population health management through patient outreach and care coordination, participate in clinical visits to support providers, and coach patients on self-management. This role demonstrates leadership in communication, team development, and data management to enhance patient care and office operations.
What You'll Do
- Actively participate in population health outreach by identifying patients with gaps in care using analytic tools and registries, contacting them, and facilitating closing those gaps.
- Ensure pre-visit planning is completed by performing chart and data reviews ahead of patient visits and preparing for patient arrival.
- Demonstrate expanded rooming protocol by assisting the provider in addressing care gaps and appropriately activating standing orders.
- Accurately perform clinical transcription during the patient encounter by documenting elements of the visit under direct provider supervision and assisting with computerized provider order entry.
- Use a motivational interviewing approach to coach patients toward self-management, self-efficacy, and activation, assess current state, collaboratively set goals, and reinforce clinical care plans.
- Perform registry and quality data review and conduct population outreach to close gaps in care.
- Oversee the identification of high-risk patients and facilitate complex care management referrals, collaborating with care team nurses to coordinate care for rising-risk patients.
- Review and assess with care team members to achieve population health goals, improve patient access, and reduce avoidable emergency department visits.
- Clean and sterilize instruments per established standards, ensure adequate inventory of medical supplies, and stock all patient treatment areas appropriately.
- Perform in-house testing following established standards and policies.
What We're Looking For
- High school diploma or equivalent.
- Medical Assistant Certification or Licensed LPN.
- Completion of an accredited course of study in medical assisting or two years of relevant experience.
- CPR certification.
- Act 34 Criminal Background Clearance Certificate.
- Act 33 Child Abuse Clearance Certificate.
- Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
Team & Environment
You will be a member of the health care team, working collaboratively to support patient care and office operations.
Work Mode
This position is onsite in Pittsburgh.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
