CVS Health / Oak Street Health is hiring a Health Coach (Fully Remote)

At CVS Health, we're on a mission to build a world of health around every consumer, surrounded by dedicated colleagues who are passionate about transforming healthcare. As the nation's leading health solutions company, we touch millions of Americans through our local presence, digital channels, and over 300,000 purpose-driven colleagues – caring for people where, when, and how they choose, in a way that's uniquely more connected, more convenient, and more compassionate. We do it all with heart, every single day. Position Summary Candidate must support 8:00 AM - 5:00 PM Mountain Standard Time (MST) or 7:00 AM - 4:00 PM Pacific Standard Time (PST). Aetna's Healthy Aging Support Program is a short-term, self-management education program. The Health Coach provides information, referral, assistance with accessing resources, health coaching, and supportive care to Medicare members. You'll instruct group coaching classes on specific content addressing common health concerns for members with chronic conditions, providing education and resources, and effectively utilizing community, healthcare, and plan benefit resources. Candidates with experience in care management, healthcare, social work, aging network, or similar backgrounds are encouraged to apply! Additional responsibilities include but are not limited to: - Educate members on topics like Managing Medicines, Nutrition, Safety, Benefits/Resources, Mindfulness, and Working with Care Team, empowering group coaching participants - Assist members in actively participating with healthcare providers and Aetna Care Management teams regarding decisions impacting their health and well-being - Document all member interactions in the appropriate member record(s) - Demonstrate empathy for situations faced by our members and their caregivers - Troubleshoot unavailable resources, securing support to close member gaps - Follow program workflows consistently, following up with members to review personal action plans and determine additional referrals (e.g., Care Management, Behavioral Health) Required Qualifications - At least 2 years working as a Health Coach - Health Coach certification required - Candidate must support 8:00 AM - 5:00 PM MST or 7:00 AM - 4:00 PM PST Preferred Qualifications - Community health or public health experience preferred - Managed Care/Medicare/Medicaid experience preferred - Bilingual preferred - Bachelor's degree preferred Education Associate's degree or equivalent combination of education and experience Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $49.08 This pay range represents the base hourly rate or base annual full-time salary for positions in this job grade. The actual base salary offer depends on factors including experience, education, geography, and other relevant considerations. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range. Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve, and we're committed to fostering a workplace where every colleague feels valued and belongs. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional, and financial wellness of our colleagues and their families to help them be their healthiest. In addition to competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching - Benefit solutions addressing different needs and preferences, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 08/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.