As a Relationship Specialist, you’ll play a key role in guiding members through financial services by processing transactions, opening deposit and credit accounts, and introducing retirement and loan options. Your focus will be on understanding individual needs and delivering knowledgeable, attentive service in every interaction.
What You’ll Do
- Handle cash and account processing with accuracy and integrity
- Support members in setting up savings, checking, and credit card accounts
- Introduce financial products and services tailored to member goals
- Build trust through consistent, clear communication and follow-up
- Collaborate with team members to maintain a positive, efficient environment
What We’re Looking For
A high school diploma or equivalent is required, along with strong communication skills and a genuine interest in helping others. You should be comfortable working with numbers, using Windows-based systems, and engaging in repeated typing and standing throughout the day. The ability to lift up to 25 pounds and move as needed is essential for daily operations.
Bilingual abilities in English and Spanish are a plus. You must be available for occasional travel between locations and participate in weekend coverage on a rotating basis.
What We Offer
- Competitive hourly wage starting at $21, with increases based on experience
- Medical, dental, and vision coverage
- 401K plan with 8% employer match
- Generous paid time off and over 10 paid holidays annually
- Two paid volunteer days each year
- Tuition reimbursement up to $5,250 per year for full-time staff
- Ongoing training and internal advancement opportunities
Our Culture
We believe in bold ideas, great service, and enjoying the work we do. Recognized as a Top Workplace, we foster inclusion, teamwork, and continuous development. If you’re looking to grow in a stable, people-first environment, this role offers a strong foundation for your career.
Grow Financial Federal Credit Union is an Equal Opportunity Employer. We welcome applicants from all backgrounds, including minorities, women, veterans, and individuals with disabilities.
