Paddle is looking for a Head of Web to lead our most visible and commercially critical digital properties. You will transform Paddle's digital surfaces into high-performance, high-conversion engines supporting product-led and sales-led growth, leading a cross-functional team accountable for performance, conversion, velocity, and alignment.
What You'll Do
- Define the vision and roadmap for paddle.com and other digital surfaces, balancing brand storytelling, product clarity, conversion, and speed.
- Own end-to-end performance, from traffic through to key actions like sign-ups, demo requests, pricing page visits, and PQL triggers.
- Use AI design and prototyping tools to rapidly test and iterate UX, copy, and layouts.
- Build seamless, distinct journeys for self-serve and sales-led visitors, optimizing CTA strategy, user flows, and intent signalling.
- Collaborate with Product Marketing and Brand to ensure copy, messaging, and structure align to ICPs, segments, and commercial priorities.
- Build a test-and-learn culture, implementing frameworks for rapid A/B and multivariate testing to drive continuous conversion rate improvements.
- Lead dev resources to ensure the site is fast, stable, and scalable, owning decisions around CMS, infrastructure, tracking, and tooling.
- Implement AI-based personalisation frameworks like content modules, visitor segmentation, and journey orchestration to increase relevance and outcomes.
What We're Looking For
- 7+ years in web, growth, UX, or digital product roles within B2B SaaS.
- Proven track record owning web performance, conversion optimisation, and experimentation.
- Experience leading cross-functional teams of developers, designers, and UX/content specialists.
- Strong technical acumen and comfort leading CMS/stack decisions and working closely with engineers.
- Experience using AI design and prototyping tools and personalisation platforms.
- Data-informed, test-driven mindset with fluency in A/B testing, analytics platforms, and session tools.
- Strategic, collaborative, fast-moving, and comfortable working across brand, product, and performance domains.
Team & Environment
You will lead a cross-functional web team of design, development, UX, content, and experimentation specialists. The Head of Web role sits at the intersection of brand, performance, and product at Paddle.
Benefits & Compensation
- Attractive salaries
- Stock options
- Retirement plans
- Private healthcare
- Well-being initiatives
- Unlimited holidays
- Enhanced parental leave
- Annual learning fund
- Regular internal and external training
Work Mode
This role operates on a hybrid work model.
Everyone is welcome at Paddle. We're committed to building a diverse team where everyone feels safe to be their authentic self.






