SF Office Hybrid Employment USD 211,000 – 263,000 / year

Abridge is hiring a Head of User Research

Responsibilities

  • Collaborate with product and design leaders to align research priorities with strategic goals and influence high-level decision-making.
  • Supervise and mentor a team of researchers, offering guidance and defining clear objectives for maximum impact.
  • Define and manage a research roadmap that focuses on key opportunities tied to business objectives and user needs.
  • Lead comprehensive research initiatives across all stages of the product lifecycle, selecting appropriate methods and ensuring methodological rigor.
  • Convert complex qualitative and quantitative data into clear, actionable insights that guide product development.
  • Work closely with product managers, designers, and engineers to inform product direction, prioritize features, and validate decisions.
  • Share research findings effectively across teams using storytelling, visual artifacts, and recurring practices to maintain user-centered focus.
  • Advance the research function by promoting high standards, mentoring team members, adopting innovative methods, and increasing research influence.
  • Ensure clinical perspectives are central to product decisions by uncovering real-world workflows, challenges, and needs of healthcare providers and patients.

Compensation

Competitive compensation and equity grants for full-time employees

Work Arrangement

Hybrid — San Francisco, New York, Pittsburgh

Team

Fast-paced, high-growth startup culture with extreme ownership, shared success, continuous growth, and feedback-driven progress

Why Work at Abridge?

Transform healthcare delivery using generative AI to strengthen connections between clinicians and patients. Millions of medical conversations are processed monthly, driving lasting change in healthcare understanding. Work in a dynamic startup environment where every contribution has measurable impact. Culture emphasizes ownership, collaboration with high-achieving peers, shared success, and continuous learning. Decisions are guided by empathy and a commitment to serving clinicians and patients. Support includes flexible hours, inclusivity, and professional development. The mission is not only about innovation but also about values—how work is done matters as much as the outcomes.

How we take care of Abridgers

14 paid holidays, flexible PTO for salaried employees, accrued time off for hourly staff. Comprehensive medical, dental, and vision coverage for employees and families. Monthly HSA contributions for those on high-deductible plans. Generous paid parental leave. Financial and resource support for family formation. 401(k) matching. Tax-free personal device allowance. Pre-tax benefits including FSA and commuter accounts. Monthly lifestyle stipend for fitness, learning, coworking, and wellness. Access to therapy and coaching. Paid sabbatical after five years. Competitive pay and equity. Additional benefits included.

Equal Opportunity Employer

We are an equal opportunity employer and evaluate all applicants based on merit, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Reasonable accommodations are available upon request during the hiring process. For assistance, contact accommodations@abridge.com.

Staying safe - Protect yourself from recruitment fraud

Be aware that fraudulent individuals may pose as recruiters. No legitimate representative will ask for financial information, payments, bank details, or Social Security numbers during hiring. Official communications come only from @abridge.com email addresses. Refer to the provided article to learn how to avoid scams. Discontinue contact if any interaction seems suspicious.

Other

  • No request for financial information, payments, or personal identifiers such as bank account or Social Security numbers will ever be made during hiring.
  • All official recruiting emails originate from an @abridge.com domain.
  • Reasonable accommodations are available throughout the interview process upon request.

Not specified

About company
Abridge
Abridge is an AI-powered platform purpose-built for medical conversations, transforming patient-clinician conversations into structured clinical notes in real-time with deep EMR integrations. Powered by Linked Evidence and auditable AI, it maps AI-generated summaries to ground truth. The company sets industry standards for responsible AI deployment in healthcare.
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Job Details
Department User Research
Category other
Posted 19 days ago