Medier is hiring a Head of Sport CRM

The Head of Sport CRM is responsible for leading and scaling CRM strategy across 50+ sports projects. This role oversees a cross-functional team, drives customer engagement and retention initiatives, and ensures best-in-class CRM performance across all sports verticals. The position requires strong leadership, strategic thinking, and close collaboration with product, marketing, and analytics teams to support business growth. Responsibilities • Lead and oversee CRM strategy across 50+ sports-related projects. • Manage, mentor, and scale a high-performing CRM team. • Define and implement CRM best practices to drive customer engagement, retention, and lifetime value. • Collaborate closely with Marketing, Product, Analytics, and Technology teams to align CRM initiatives with business goals. • Monitor CRM performance, set KPIs, and ensure continuous optimization across all sports verticals. Requirements • 3+ years of experience in a Head / Lead-level CRM or similar leadership role. • Proven experience in the Sports industry or sports-related digital products. • Strong leadership and people management skills. • Strategic mindset with hands-on experience in CRM platforms and lifecycle marketing. • Ability to manage multiple projects simultaneously in a fast-paced environment.