Responsibilities
- Lead, develop, and inspire a team of 3 Team Leads and their Sales/Account Representatives (approx. 26 FTE total) focused on calling SMBs across the UK & Ireland.
- Create a performance-driven, metrics-based sales culture focused on results, operational excellence, and continuous development.
- Coach and empower Team Leads and support their leadership growth through clear KPIs, structured performance management, and a collaborative team culture.
- Set clear expectations for ownership and drive ongoing process improvements that contribute significantly to revenue growth with your team.
- Evolve existing successful teams into a scalable, results-oriented Commercial organisation that consistently meets and exceeds ambitious targets.
- Drive recruitment, onboarding, and capability-building initiatives to continually raise the bar on Commercial excellence.
- Actively contribute to strategic decisions as part of the senior leadership team, bring entrepreneurial thinking, and positively influence the wider business.
- Own the entire new partner acquisition funnel – from lead generation and qualification to conversion through phone-based acquisition.
- Be accountable for the retention, growth, and commercial output of existing Indies accounts.
- Increase market penetration and ensure sustainable growth through a structured, data-driven approach.
- Develop strategic growth levers, translate them into actionable goals and initiatives, and take direct responsibility for the revenue, budget, and performance of your function.
- Ensure global best practices and data-driven improvements are effectively localised, positioning your team as a key driver of sustainable growth across the UK & IE.
Requirements
- Deep experience in leading and scaling high-performing Sales/Commercial teams in the UK, ideally within a fast-paced, KPI-driven global marketplace or platform business environment.
- Strong track record in acquiring and growing preferably Restaurant/Food Retail accounts in the UK market (Ireland would also be beneficial).
- Understanding of how to win partners, especially via telephone.
- Ability to motivate teams to consistently meet or exceed ambitious targets.
- Confidence in stakeholder management and navigating matrix structures.
- People-focused leadership approach.
- Experience working with KPIs to measure outcomes and drive strategy implementation.
- Confidence with numbers and experience in sales tools – ideally Salesforce.
- Clear communication skills to translate ideas into action and define tangible goals.
- Strategic thinking and hands-on leadership: ability to zoom into detail and step back to see the bigger picture.
- Ability to analyse market trends, processes, and performance, draw data-based conclusions, and make decisive, growth-enabling choices.
- Fluent in English.
- Deep alignment with the mission, living and breathing sustainability, and seeking a role where you can truly make a difference, one meal at a time.
Benefits
- Hybrid working from great offices, at home or abroad.
- Enhanced parental leave and days off beyond local legislation.
- Option to take an extra week of unpaid leave.
- Health Insurance with Vitality (MORI).
- Company pension scheme.
- Additional day off for significant life events.
- Access to GroceryAid (Finance, Mental Health, Legal and Emotional Support).
- Regular social events like summer and winter parties.
- Coffee, snacks and fully-equipped kitchens.
- Free Surprise Bag vouchers to get to know the community.
- Paid volunteer time through our Shareback volunteering programme.
- Employee Resource Groups: Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse.
