United States Remote (Country) Full-time USD 144,000 – 284,000 / year

NerdWallet is hiring a Head of Operations

Requirements

  • 12+ years of progressive experience in operations or strategy roles, with at least 3 years in a leadership capacity
  • Proficiency in data analysis and cohort reporting; ability to build models and dashboards independently (SQL, Excel/Sheets, Looker, Tableau, or equivalent)
  • Hands-on experience with marketing automation and CRM platforms (e.g., HubSpot, Salesforce)
  • Track record of building scalable operational systems and processes from early stages in a high-growth environment
  • Deep comfort operating in ambiguity. This role requires someone who defines the problem, not just solves it
  • Exceptional communicator able to translate operational complexity into clear narratives for executives, advisors, and cross-functional partners
  • Strong project management instincts with a demonstrated ability to drive initiatives to completion without heavy oversight
  • High integrity and a natural orientation toward compliance and fiduciary responsibility
  • Entrepreneurial mindset that thrives in a startup environment and isn't afraid to roll up their sleeves

Benefits

  • Industry-leading medical, dental, and vision health care plans for employees and their dependents
  • Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown
  • New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
  • Mental health support
  • Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
  • Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
  • Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
  • Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
  • Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
  • Hackathons and team events across all teams and departments
  • Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
  • Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
  • 401K with 4% company match
  • Be the first to test and benefit from our new financial products and tools
  • Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
  • Disability and Life Insurance with employer-paid premiums

Team

Structure: This individual is expected to operate with a high degree of autonomy, ownership, and bias toward action. As the business scales, this leader will build out and mentor a lean, high-performing operations team.

Additional Information

  • NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations.
Required Skills
Data AnalysisMarketing Automation
About company
NerdWallet
NerdWallet is a personal finance company that provides digital financial guidance and comparison tools to help consumers make smart money moves.
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Job Details
Department NerdWallet Wealth Partners
Category other
Posted 22 days ago