South Jordan, UT, USA Hybrid Employment

Cricut is hiring a Head of Legal Operations (Senior Manager)

Responsibilities

  • oversee contract workflows, procurement and vendor processes, legal spend coordination, and legal systems, while leading and developing a high-performing Legal Operations team
  • serve as the operational leader and connector between Legal and the broader business
  • drive high-level initiative and day-to-day execution with direct accountability for building and developing a global Legal Operations team responsible for contract management, vendor management, procurement operations, and privacy operations across the company
  • provide frontline, company-wide global operational support to ensure vendors, contracts, and risk are managed accurately, efficiently, and in compliance with established processes and systems as well as applicable law
  • serve as backup support for Contract Managers and personally handling high-stakes deals that require senior-level attention or complex cross-functional alignment
  • maintain deep, hands-on fluency with contract workflows, redlining, negotiation dynamics, and operational tools
  • support the team, remove obstacles, design scalable processes, and drive meaningful enhancements—while enabling consistent, high-quality service delivery at scale
  • Organize, maintain, and administer contract records within the company’s document repository and Contract Lifecycle Management (CLM) system, including accurate metadata application
  • Coordinate contract execution using the company’s approved electronic signature platform
  • Generate standard and ad hoc contract reports for contract sponsors, including recurring monthly tracking reports
  • Monitor contract milestones such as expirations, auto-renewals, and notice periods, and follow up with stakeholders as needed
  • Draft routine contract amendments using approved company templates and playbooks
  • Provide frontline CLM support to cross-functional business partners, including intake guidance, status updates, and basic troubleshooting
  • Initiate, submit, and track Purchase Order (PO) requests within the company’s procurement system
  • Serve as a primary point of contact for routine PO status, balance, and process inquiries
  • Support vendor onboarding and due diligence activities in coordination with Legal, Finance, Procurement, Privacy, and Compliance teams
  • Provide additional procurement and vendor-related operational support aligned with evolving business and team needs
  • Align people, processes, technology, and legal service delivery models—including contract lifecycle management, project management, and procurement management—with departmental priorities and enterprise goals
  • Act as the operational leader for Legal Operations initiatives, translating strategy into operating plans, milestones, success metrics, and governance frameworks
  • Support long-term capacity planning through analysis of workload trends, contract demand, and vendor utilization, adjusting resourcing models as needed
  • In partnership with the General Counsel, lead the Legal Department’s global budgeting, forecasting, and accrual processes, working closely with FP&A and Accounting
  • Establish systems, controls, and financial governance to track legal spend, outside counsel costs, accruals, and budget-to-actuals with accuracy and transparency
  • Identify cost-savings and optimization opportunities through spend analysis, vendor strategy, alternative fee arrangements, and workload planning
  • Provide regular financial updates and forward-looking insights to Legal leadership to support data-driven decision-making
  • Lead and maintain a data-driven Legal Operations function, defining KPIs that measure efficiency, effectiveness, risk, value, contract performance, and outcomes
  • Drive weekly, monthly, and quarterly reporting on key metrics such as contract turnaround times, renewal pipelines, and outside counsel spend
  • Develop executive-ready dashboards, reports, and presentations
  • Design and manage a comprehensive outside counsel and vendor program, including benchmarking, fee structures, performance reviews, billing guideline enforcement, and governance
  • Negotiate and oversee alternative fee arrangements, rate structures, and engagement models aligned with departmental goals, risk tolerance, and financial discipline
  • Maintain visibility into outside counsel performance and spend trends to inform sourcing decisions and resource allocation
  • Ensure alignment across Legal, Finance, Procurement, and Compliance on vendor onboarding, engagement, billing, and oversight processes
  • Develop and own the Legal Department’s technology roadmap aligned with strategic priorities, future-state vision, and contract, matter, and compliance needs
  • Oversee the evaluation, implementation, integration, and adoption of legal technologies—including CLM, matter management, spend management, and AI-enabled tools
  • Serve as executive sponsor and operational lead for legal technology initiatives, coordinating with IT, vendors, and internal stakeholders
  • Establish standards, playbooks, and governance to support scalability, reporting, operational visibility, and consistent contract lifecycle management
  • Lead change management and training efforts to drive adoption of new technologies and workflows while ensuring compliance and data security
  • Stay current on legal operations best practices and emerging technologies, proactively recommending innovations that improve efficiency and service delivery
  • Oversee Legal Operations infrastructure, including project tracking systems, intake workflows, task management, and recurring process calendars
  • Establish and maintain policies, procedures, SOPs, and training materials related to contracting, procurement workflows, legal operations, and compliance

Requirements

  • strong judgment
  • organization
  • collaboration
  • integrity

Work Arrangement

Hybrid

Team

Structure: Legal Ops Specialists, Legal Ops Analysts, and Contract Managers

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About company
Cricut
Cricut® empowers people to make and personalize almost anything—from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations—one project at a time.Let’s make. Job Description: This position is an exciting opportunity for a finance professional to develop their career in FP&A with exposure to commercial finance and profitability analytics. The role is based out of Cricut’s headquarters in South Jordan, Utah, and will work collaboratively with cross-functional leadership across departments.This position requires an individual to be local and willing/able to work onsite each week at least Monday through Thursday, with Fridays usually allowing flexible work locations, although you may be asked to come to the office if needed.Key Responsibilities* Analyze customer profitability trends to evaluate business performance and provide actionable insights to optimize overall strategy and distribution effectiveness * Lead development and enhancement of internal reporting and data visualizations to support sales and sales operations * Identify opportunities to improve finance processes and drive implementation of automation solutions to enhance reporting speed, accuracy, and insight generation * Partner closely with the Data Engineering team to support finance data automation initiatives and enhance reporting and data visualization capabilities * Develop a deep understanding of the Cricut business model to deliver ad-hoc analysis * Support FP&A and accounting peers during monthly and quarterly financial close processes * Deliver executive-level analysis and presentations to support strategic decision-making * Demonstrate strong ownership, influence, and cross-functional collaboration in driving business outcomes Qualifications: * Bachelor’s degree in business, finance, accounting, or other related field * 4+ years of finance, pricing, accounting, or similar experience * Demonstrated ownership of reporting, automation, or process improvement initiatives * Proficiency in MS Excel with exposure to ERP systems (SAP, Oracle, etc.) * Experience partnering with Data Engineering or BI teams to support finance data automation initiatives and develop reporting and visualization solutions (e.g., Tableau, Domo, Power BI) * Experience leveraging automation tools and AI solutions to drive process optimization and analytical efficiency * Intellectual curiosity and a passion for corporate strategy * Self-starter that assumes ownership of responsibilities and can deliver results amidst ambiguity * Ability to work under pressure and deliver executive-level presentations * Willingness to be in office 4+ days weekly and contribute to a lively team environment Additional Information: We’ve Got You CoveredAt Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You’ll also receive exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented, creative, and curious minds out there.A Quick Note Before You Apply…Cricut is in an exciting chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person—but it’s not for everyone.We’re looking for A-players—people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on.Here’s what makes someone a great fit for this role (and for this moment at Cricut):* You move with urgency. You don’t wait for perfect clarity to act—you start, learn, and adjust. * You set high standards. You take ownership, deliver quality, and hold yourself accountable. * You stay focused when things move fast. You prioritize what matters most and tune out the noise. * You collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy. * You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact—because technology and creativity go hand-in-hand here. One More Thing (It’s a Big One)This role is in-office at least 4-5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and love those hallway conversations that spark the next great idea—you’ll feel right at home.If you’re looking for a fully remote role, this may not be the right fit. But if you’re excited by challenge, purpose, and building something better—let’s make something amazing together.Relocation Statement:* This position is not eligible for relocation assistance. What to Do Next: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.
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Job Details
Department Human Resources/Legal
Category other
Posted 2 days ago