Santa Clara, California, United States Hybrid

Baya Systems is hiring a Head of Customer Programs

Responsibilities

  • Act as the primary coordinator for intellectual property initiatives, overseeing timelines, key milestones, and deliverable tracking.
  • Lead regular progress reviews and ensure engineering leads meet project targets and resolve technical obstacles promptly.
  • Develop and implement strategies to integrate Silicon IP into customer systems, guiding the process from initial testing to full deployment.
  • Anticipate potential project risks, create contingency plans, and manage critical customer escalations to preserve trust and satisfaction.
  • Provide executive leadership with periodic updates, performance dashboards, and KPIs reflecting customer program health and progress.
  • Collaborate with Sales to finalize service contracts and work with Marketing to channel customer insights into product development enhancements.

Benefits

  • Strategic position with direct access to the CEO, shaping operational efficiency and the company's market presence.
  • Opportunity to innovate in AI, automotive, and high-performance computing IP within a leading tech hub.

Work Arrangement

Hybrid

Team

Cross-functional teams including Engineering, Sales, and Support

Other

Must be located in the San Jose/Silicon Valley region to enable close coordination with headquarters and major clients.

About company
Baya Systems

Baya Systems is a technology company focused on developing advanced networking solutions for high-performance computing environments. The company specializes in creating scalable, high-speed interconnects that enable efficient data transfer and communication across complex systems.

With a focus on AI acceleration, data centers, and infrastructure, Baya Systems provides products such as WeaverPro and WeaveIP, designed to address key challenges in modern network architecture. Their unified fabric technology aims to streamline connectivity and improve performance in demanding applications.

The company serves markets including automotive, IoT, and large-scale data centers, offering a portfolio of hardware and software solutions engineered for reliability, scalability, and speed. Baya Systems emphasizes innovation and quality through its development and support processes.

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Job Details
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Posted 24 days ago