About the Role
The company has scaled beyond a dozen enterprise clients and now requires a first dedicated Client Success leader to ensure clients maximize platform value. This role reports directly to the CEO and supports strategic engagement with industry leaders while enabling operational optimization through AI-driven insights.
Responsibilities
- Serve as the primary advocate for client success and ensure clients fully leverage the platform's capabilities
- Lead efforts to expand value within existing accounts through strategic upselling and relationship management
- Report directly to the CEO and collaborate closely on client strategy and execution
- Drive high-impact engagements with top-tier organizations across multiple sectors to solve critical operational challenges
Benefits
- Competitive base salary with significant equity allocation for early team members
- Unlimited paid time off policy
- Comprehensive health coverage including medical, vision, and dental insurance
- Eligibility for 401k contributions
Compensation
Competitive salary and meaningful equity for founding team leaders
Work Arrangement
Hybrid – Miami, Vancouver
Team
Co-founded by experienced entrepreneurs with successful exits and leadership in high-performing go-to-market and engineering teams. Headquarters in Miami; engineering based in Vancouver with some distributed members.
About Safari AI
The company aims to automate operational actions for leading businesses in the physical economy—including entertainment, live events, quick-service restaurants, and retail—using computer vision AI. It measures, alerts, and delivers AI-driven recommendations for clients like Merlin/Legoland, 7-Eleven, Tanger Outlets, Charlotte Hornets, and Calgary Flames. The platform will soon recommend optimizations for throughput, revenue, and staffing. Venture-backed with plans for a Series A raise in 2026.
About You And How You Succeed At Safari AI
You thrive in building new markets and pioneering products that haven’t existed before. You take initiative when facing obstacles but know when to seek support. You operate with high agency, embrace experimentation, and are motivated by the autonomy and dynamic culture of an early-stage startup. You are passionate about leading strategic relationships with top companies to solve their most pressing operational challenges.
About the Role
Previously, client success and expansion were handled by the CEO and go-to-market team. With over a dozen enterprise clients and rapid growth, the company now seeks a dedicated leader to ensure client success and platform adoption. This role requires East Coast residency for client travel logistics, reports directly to the CEO, and is open to senior client success managers, account managers, and top-tier management consultants.
What Safari AI offers
- Opportunity to shape an early-stage AI startup transforming operational efficiency in physical businesses
- Career growth within a fast-scaling, venture-funded company led by proven founders
- Competitive salary and meaningful equity for founding team leaders
- Unlimited vacation days
- Generous health benefits (Health, Vision, Dental)
- 401k contributions enabled
Why bet on Computer Vision and Safari AI?
- Massive untapped potential using existing camera infrastructure to automate real-time operational decisions
- Recognized market leader in enterprise computer vision by partnering with billion-dollar industry leaders
- Significant gap between customer awareness and available technology—clients don’t yet know what’s possible
- First-mover advantage in a space without dominant players like Amazon or Google
- Highly modular platform enabling continuous innovation of new use cases
- Three years of technology and data pipeline development with millions invested, now ready to scale
Other
- Willingness to travel for client QBR's and conferences
- Unlimited vacation days
- Generous health benefits (Health, Vision, Dental)
- 401k contributions enabled
