Responsibilities
- Establish, modify, and manage healthcare provider profiles across central data repositories and CRM platforms.
- Guide healthcare providers through each stage of onboarding, including system registration and document submission.
- Carry out preliminary due diligence tasks such as confirmation of identity verification and track document expiration dates and necessary renewals.
- Apply internal tools and defined benchmarks to assign Fair Market Value tier classifications.
- Record deviations from standard procedures and preserve documentation meeting audit standards, adhering to organizational policies.
- Work with compliance, medical affairs, and operations units to verify complete and accurate onboarding execution.
- Offer precise instructions to internal and external parties regarding onboarding prerequisites and workflow steps.
- Support initiatives aimed at refining and standardizing operational processes within HCP management.