Front is looking for a GTM Systems Lead to drive the technology roadmap for our growing business. You will own the strategic and operational management of Go-To-Market (GTM) systems, primarily Salesforce, to empower the sales team with scalable, efficient tools. This role acts as a strategic partner to key business functions, designing and executing solutions aligned with company goals.
What You'll Do
- Lead the architecture, implementation, and ongoing optimization of Salesforce and related GTM systems.
- Collaborate with cross-functional teams to understand business processes and translate them into technical solutions.
- Drive system integrations to ensure a seamless flow of data across platforms, maintaining data integrity.
- Build and manage system roadmaps, ensuring alignment with Front’s evolving strategy and business needs.
- Manage the customization and configuration of Salesforce to enhance workflows, reporting, and automation.
- Lead efforts in troubleshooting, diagnosing, and resolving system-related issues.
- Partner with stakeholders to define metrics, reporting, and dashboards that provide actionable insights.
- Help rollout and embed AI technologies across the GTM stack to redefine processes for efficiency.
What We're Looking For
- 7+ years of experience managing Salesforce in a B2B SaaS environment.
- Deep understanding of Sales Cloud, CPQ, and the Lead to Cash journey.
- Proven experience leading cross-functional projects requiring strategic planning and hands-on execution.
- Extensive experience with Salesforce configurations and integrations with third-party applications.
- Strong business acumen with ability to collaborate effectively with Sales, Marketing Operations, Partnerships, and Revenue Operations.
- Deep understanding of GTM processes, including lead management, sales pipeline, forecasting, and reporting.
- Ability to thrive in a fast-paced, high-growth environment with a strong sense of ownership.
- Strong analytical and problem-solving skills with a focus on data integrity and process efficiency.
- Solid understanding of AI tooling and experience using LLMs.
Nice to Have
- Salesforce certifications are a plus.
Technical Stack
- Salesforce
- Sales Cloud
- CPQ
- Apex
- Visualforce
- Lightning
Team & Environment
You will collaborate with cross-functional teams including Sales, Marketing Operations, Partnerships, and Revenue Operations.
Benefits & Compensation
- Competitive salary
- Equity
- Private health insurance, including plan options at no cost to employees
- Paid parental leave
- Flexible time off policy
- Focus Fridays
- Flexibility to work from home 3 days/week
- Mental health support with Workplace Options
- Family planning support with Maven
- $100 per month Lifestyle Stipend
- Wellness Days
- Winter Break (offices closed from Christmas to New Year's Day)
Work Mode
This is a hybrid role based out of our San Francisco office.
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
