Montreal or Toronto Hybrid Employment

lightspeedhq is hiring a GTM Strategy & Operations Analyst

About the Role

Lightspeed is seeking a GTM Strategy & Operations Analyst to join its Payments team. You will help shape the future of the business by digging into root causes, uncovering patterns, and transforming complex data into actionable recommendations that steer global strategy. This is a role where your insights will directly influence decision-making in a high-growth environment.

What You'll Do

  • Lead high-priority strategic initiatives, such as modeling new market expansion opportunities, evaluating pricing structures, or re-engineering key operational processes.
  • Conduct deep research to support benchmarkings, competitive analysis, and strategic revisions.
  • Translate data and insights into clear and concise strategic recommendations and options for leadership.
  • Support the execution of cross-functional initiatives and key projects, ensuring alignment with broader company priorities.
  • Gather business requirements and translate business objectives into structured, quantitative solutions.
  • Track and communicate progress on key projects using dashboards, status reports, and stakeholder updates.
  • Synthesize findings and extract key messages for core stakeholders, creating concise presentations for C-suite consumption.

What We're Looking For

  • 3+ years of experience in a strategy, operations, or analyst role.
  • Strong business acumen; able to translate business needs into data requirements.
  • Experience using data, insights, and financial outcomes to clearly articulate results.
  • Proven ability to conduct deep research (benchmarking, competitive analysis) and inform strategic decisions.
  • Proven track record of driving cross-functional initiatives to completion, leveraging excellent communication skills to align diverse stakeholders across IT, GTM Ops, Sales, and Marketing.

Team & Environment

You will be part of the Payments GTM Strategy & Operations team.

Benefits & Compensation

  • Lightspeed equity scheme.
  • Flexible paid time off policy.
  • Health insurance.
  • Health and wellness benefit of $500 per year.
  • Hybrid working policy.
  • Paid leave and assistance for new parents.
  • Mental health online platform and counseling & coaching services.
  • Volunteer day.
  • LinkedIn Learning License.

Work Mode

This is a hybrid position based in Ontario.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities.

Required Skills
StrategyOperationsBusiness AnalysisData AnalysisFinancial AnalysisMarket ResearchBenchmarkingCompetitive AnalysisCross-functional CollaborationStakeholder ManagementCommunication
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About company
lightspeedhq

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

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Job Details
Department Business Operations
Category other
Posted 14 days ago