This position is no longer available
Montreal or Toronto Hybrid

lightspeedhq was looking for a GTM Strategy & Operations Analyst

Role Overview

In this position, you will help define and guide strategic growth for a rapidly scaling payments product. Working closely with senior leaders, you’ll analyze market dynamics, assess operational efficiency, and deliver data-backed recommendations that influence company-wide decisions. Your work will bridge analytics, strategy, and execution across global teams.

Key Responsibilities

  • Lead strategic projects including market entry modeling, pricing assessments, and process optimization.
  • Perform in-depth research to benchmark performance, evaluate competitors, and inform long-term planning.
  • Transform complex datasets into clear, actionable insights for executive audiences.
  • Collaborate across departments to execute high-impact initiatives aligned with company goals.
  • Define business requirements and develop quantitative frameworks to meet strategic objectives.
  • Monitor project progress using dashboards and regular reporting to keep stakeholders informed.
  • Prepare executive summaries and presentations that distill findings into strategic options.

What You Bring

  • Minimum of three years in strategy, operations, or analytical roles.
  • Demonstrated ability to connect business challenges with data-driven solutions.
  • Experience using financial and operational data to guide decision-making.
  • Proven success in conducting competitive analysis and benchmarking studies.
  • Strong communication skills with a track record of aligning teams across Sales, Marketing, IT, and Operations.

Work Environment & Benefits

This role offers a hybrid work model with full remote flexibility, supporting a balanced and adaptable schedule. You’ll join a diverse, inclusive organization that values belonging and community. The company supports professional growth through learning resources, wellness benefits, and an ownership-minded culture.

Benefits include comprehensive health coverage, a yearly wellness allowance, mental health support, flexible time off, paid parental leave, retirement planning with employer match, and access to professional development tools. Employees also participate in an equity program, reinforcing a shared stake in the company’s success.

Commitment to Inclusion

The organization actively fosters a barrier-free, equitable workplace. As an equal opportunity employer, it welcomes applicants of all backgrounds and provides accommodations throughout the hiring process. Diversity, inclusion, and community are central to its values, with a strong foundation in LGBTQ+ advocacy and accessible work practices.

Required Skills
StrategyOperationsBusiness AnalysisData AnalysisFinancial AnalysisMarket ResearchBenchmarkingCompetitive AnalysisCross-functional CollaborationStakeholder ManagementCommunication strategy analysisoperations analysisbusiness acumendata-driven decision makingfinancial outcomes analysiscompetitive analysisbenchmarkingcross-functional collaborationstakeholder alignmentGTM operations
About company
lightspeedhq
Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Their cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
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Job Details
Department Business Operations
Category other
Posted 5 months ago