Montreal or Toronto Hybrid Employment

lightspeedhq is hiring a GTM Payments Strategy and Operations Analyst

About the Role

Lightspeed is looking for a GTM Payments Strategy and Operations Analyst to play a key role in shaping the future of our global payments platform. You will go beyond reporting to analyze root causes, uncover trends, and transform complex data into clear, actionable recommendations that guide our global strategy.

What You'll Do

  • Lead high-priority strategic initiatives, such as modeling new market expansion opportunities, evaluating pricing structures, or redesigning key operational processes.
  • Conduct in-depth research to support benchmarking, competitive analysis, and strategic reviews.
  • Translate data and insights into clear, concise strategic recommendations and options for management.
  • Support the implementation of cross-functional initiatives and key projects, ensuring alignment with overall company priorities.
  • Gather business needs and translate business objectives into structured, quantitative solutions.
  • Track and communicate the progress of key projects using dashboards, status reports, and stakeholder updates.
  • Synthesize findings and extract key messages for key stakeholders, creating concise presentations for senior executives.

What We're Looking For

  • At least 3 years of experience in a strategy, operations, or analytics-related role.
  • Strong business acumen; ability to translate business needs into data requirements.
  • Experience using data, insights, and financial results to clearly articulate outcomes.
  • Proven ability to conduct in-depth research (benchmarking, competitive analysis) and inform strategic decisions.
  • Proven experience driving cross-functional initiatives to completion, leveraging excellent communication skills to align diverse stakeholders in IT, GTM operations, sales, and marketing.

Team & Environment

You will be part of the expanding Payments GTM Strategy & Operations team.

Benefits & Compensation

  • Flexible workplace that allows you to do your best work.
  • Performance-oriented culture.
  • Opportunity to have an impact within a team large enough for professional growth but small enough to be heard.
  • Opportunities that could define the course of your career.
  • Flexible paid time off and telecommuting policies.
  • Stock options.
  • Contributions to your retirement plan.
  • Training opportunities to hone your skills and advance your career.
  • Health and wellness benefit.
  • Time off to volunteer and give back to your community.
  • Interest groups, employee-led networks, social committees to sponsor sports teams.
  • Computer purchase program for a personal Macbook.
  • Enhanced parental leave to support growing families.

Work Mode

This role operates on a hybrid work model.

Lightspeed is proud to be an equal opportunity employer and is committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities.

Required Skills
strategyoperationsanalyticsbusiness acumendata analysisfinancial analysisresearchbenchmarkingcompetitive analysiscross-functional collaborationcommunicationstakeholder alignment
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About company
lightspeedhq

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

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Job Details
Department Business Operations
Category other
Posted 14 days ago