Hybrid

Duck Creek Technologies is hiring a GTM Operations Analyst

About the Role

The ideal candidate will help optimize sales operations by leveraging data analysis, process improvement, and technology tools to support revenue-generating teams across regions.

Responsibilities

  • Analyze sales performance metrics to identify trends and opportunities
  • Support the development and maintenance of sales dashboards and reporting tools
  • Collaborate with sales leadership to track key performance indicators
  • Assist in refining lead routing and opportunity management processes
  • Maintain data integrity within CRM systems and ensure accurate record keeping
  • Generate regular performance reports for executive review
  • Identify inefficiencies in current sales operations workflows
  • Partner with marketing to evaluate campaign effectiveness
  • Help implement scalable processes for sales onboarding and enablement
  • Monitor sales compensation plans for accuracy and compliance
  • Coordinate cross-functional initiatives between sales, finance, and operations
  • Track quota attainment and forecast accuracy across regions
  • Support CRM optimization projects and user adoption
  • Evaluate sales technology stack for usability and integration needs
  • Provide analytical support during quarterly business reviews
  • Assist in the design of sales incentive programs
  • Ensure compliance with data governance policies
  • Develop documentation for operational procedures and best practices
  • Respond to ad hoc data requests from leadership
  • Facilitate training for sales teams on reporting tools
  • Improve data visibility for regional sales managers
  • Contribute to annual planning cycles for sales operations
  • Streamline communication between headquarters and field teams
  • Leverage automation to reduce manual reporting tasks
  • Maintain version control for sales playbooks and operational guides

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid work model with flexibility for remote and office presence

Team

Part of the global go-to-market operations team supporting sales and revenue functions

Why This Role Matters

This position plays a key role in shaping how sales teams use data to drive decisions. By improving reporting accuracy and operational efficiency, the analyst directly impacts revenue outcomes and long-term scalability.

Growth Opportunities

The role offers exposure to senior leadership and the chance to influence strategy. High performers may advance into leadership roles within operations, analytics, or revenue management.

Not available for this position

Required Skills
ExcelPower BIData AnalysisProcess Improvement
About company
Duck Creek Technologies
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. It is the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations.
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Job Details
Category other
Posted 6 months ago