What You'll Do
Deliver prompt and professional food and beverage service to performing artists in a vibrant, high-energy setting. You'll take detailed orders, relay them accurately through the MICROS system, and ensure every dish meets specifications before delivery. Maintain a clean, welcoming green room by resetting spaces between acts, removing used items, and addressing spills or messes immediately.
Stay proactive by anticipating needs—whether it’s last-minute menu changes, dietary restrictions, or special requests—and communicate them efficiently to kitchen and production teams. Support event flow by verifying rider fulfillment, preparing dressing rooms, and ensuring no trace of prior occupants remains. Assist in opening and closing procedures in line with venue standards, and stay informed about ongoing performances and promotions.
Act with professionalism when addressing concerns, resolving issues swiftly and courteously. Maintain awareness of your surroundings throughout each shift to support safety, guest comfort, and operational efficiency.
Requirements
- 2–5 years of experience in high-volume food service operations
- Strong guest service skills with a positive, solution-oriented approach
- Familiarity with wine, spirits, and bar service
- High School Diploma or equivalent
- Reliable transportation to source off-site items as needed
- Ability to memorize menus, specials, and service protocols
- Knowledge of MICROS or similar point-of-sale systems preferred
- Responsible Alcohol Awareness Training or equivalent certification is a plus
Benefits
- Free access to concerts and live events
- Support for work-life balance and personal well-being
- Professional development and growth opportunities
- Inclusive environment with commitment to diversity and belonging
- Reasonable accommodations available for disabilities and religious practices
- Progressive support including student loan assistance and family-building resources
