About the Role
The role involves delivering technical expertise and support for liquid systems used in carbon black applications, primarily in the inks and coatings industries, while collaborating globally to enhance product development and resolve customer challenges.
Responsibilities
- Provide technical leadership for liquid system formulations in carbon black applications
- Support global customers with product performance and application issues
- Collaborate with R&D teams to improve product quality and functionality
- Troubleshoot technical problems in manufacturing and end-use processes
- Develop technical documentation for internal and external stakeholders
- Lead technical training sessions for sales and customer teams
- Evaluate new raw materials and technologies for compatibility
- Ensure compliance with industry and regulatory standards
- Work closely with regional teams to align technical strategies
- Monitor market trends to identify technical opportunities
- Support new product launches with technical validation
- Manage customer trials and performance testing
- Maintain up-to-date knowledge of carbon black chemistry
- Coordinate with production units on technical specifications
- Assist in resolving field complaints with root cause analysis
- Optimize formulations for cost and performance balance
- Engage in cross-functional project teams
- Deliver technical presentations to clients and partners
- Track key performance indicators for technical service activities
- Support sustainability initiatives through technical improvements
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid work model with global travel requirements
Team
Part of a global technical support team focused on innovation and customer solutions
Why Join Us
- Opportunity to work on cutting-edge carbon black technologies
- Global impact through technical leadership and innovation
- Supportive environment that values expertise and collaboration
Travel Expectations
- Approximately 30% international travel required
- Visits to customer sites, production facilities, and R&D centers
Available for qualified candidates requiring relocation support
