ServiceNow is hiring a Global Head of Risk GTM Lead

ServiceNow is looking for a Global Head of Risk GTM Lead to drive the execution of go-to-market strategies for our Risk portfolio. Reporting to the Global Head of CISO Solutions, you will be a key contributor to business growth, customer engagement, and operational excellence.

What You'll Do

• Engage directly with strategic customers to understand needs, drive adoption, and ensure satisfaction.
• Collaborate with the Risk BU to develop and refine GTM strategies, including influencing pricing, packaging, and market positioning.
• Architect and design sales motions that maximize pipeline generation, progression, and new net annual contract value (NNACV).
• Elevate, simplify, and transform solution messaging in partnership with Product Solution Marketing (PSM).
• Drive integration of GTM initiatives across GPC, CEG, PSM, Industry, and GTM Field Practitioners to ensure scalability and performance tracking.
• Measure, analyze, and refine business KPIs and BU OKRs to track performance and drive continuous improvement.
• Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning.
• Represent the company at industry events, panels, and executive forums.
• Foster a culture of innovation, collaboration, and continuous improvement.

What We're Looking For

• 7+ years of experience in GTM strategy, business operations, or customer success.
• At least 3 years in a senior role.
• Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments.
• Deep experience engaging with senior stakeholders and influencing executive decision-making.
• Strong analytical, communication, and storytelling skills.

Nice to Have

• Experience in SaaS, cloud, or enterprise technology.
• MBA or equivalent advanced degree.

Benefits & Compensation

• Senior leader level visibility and impact.
• A dynamic, collaborative environment with top-tier talent.
• Competitive compensation and benefits.
• Opportunities for growth and leadership across the organization.

Work Mode

This is a remote position open to candidates located in AMS - North America and Canada.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.