The People Group is hiring a German Speaking Customer Service for Renewable Energy industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to present an outstanding opportunity for a German-Speaking Customer Service Professional in the Renewable Energy domain. This position is ideal for candidates who are deeply committed to sustainability and dedicated to delivering outstanding client support within the green energy landscape. Responsibilities - Provide superior customer service to German-speaking clients through multiple communication channels, addressing renewable energy product and service inquiries. - Support customers with comprehensive guidance on renewable energy solutions, installation procedures, and system maintenance requirements. - Accompany customers throughout their entire service journey, from initial consultation to post-installation support. - Professionally manage customer concerns, ensuring swift and effective problem resolution. - Engage collaboratively with organizational teams to resolve intricate challenges and elevate customer satisfaction levels. - Continuously update personal knowledge regarding industry developments, company offerings, and regulatory compliance standards. - Meticulously record customer interactions to facilitate ongoing service enhancement. Requirements - Native or near-native fluency in German and English, encompassing written and verbal communication. - Demonstrated customer service experience, preferably within renewable energy or sustainable product environments. - Exceptional communication and interpersonal capabilities. - Proven capacity to diagnose and resolve complex operational challenges. - Advanced proficiency in customer service technologies and Microsoft Office applications. - Exceptional attention to detail with robust organizational and time management competencies. - Genuine passion for renewable energy and sustainability-focused initiatives. Benefits - Comprehensive Private Health Insurance - Extensive Training & Professional Development - Competitive Performance Bonus - Two Additional Annual Salaries - Fully Covered Relocation Package (including flights, transfers, and accommodation) - Complimentary Language Lessons, Exclusive Discounts, and Additional Perks