Greece Remote (Global) Full-time

The People Group is hiring a German Speaking Customer Service for Real Estate industry -Remote in Greece

About the Role

Patrique Mercier Recruitment FR is excited to present an outstanding opportunity for a German-speaking Customer Service Professional within the Real Estate domain. This role is perfect for candidates who demonstrate enthusiasm for property markets and excel at delivering outstanding client support. Responsibilities - Deliver superior customer assistance to German-speaking clients regarding real estate inquiries, offerings, and property details. - Support clients through property exploration, visit coordination, and comprehension of local market dynamics. - Address client inquiries and concerns efficiently, ensuring satisfactory resolutions and maintaining positive engagement. - Maintain comprehensive understanding of company property portfolios and service offerings to provide effective client guidance. - Record and track customer interactions and feedback to facilitate continuous service enhancement. - Work closely with sales representatives to ensure smooth communication between clients and agents. - Develop and nurture strong client relationships to establish trust and generate potential referrals. Requirements - Native or near-native proficiency in German and English, with exceptional written and verbal communication skills. - Prior customer service experience, particularly within real estate preferred. - Outstanding interpersonal and communication capabilities. - Advanced problem-resolution skills and professional client management approach. - Knowledge of property listings and real estate procedures considered advantageous. - Technical proficiency in customer service platforms and Microsoft Office applications. - Meticulous attention to detail with superior organizational capabilities. Benefits - Comprehensive Private Health Insurance - Professional Training & Development Opportunities - Performance-Based Bonus Structure - Two Additional Full Salaries Annually - Complete Relocation Package (covering flight, transfer, and accommodation) - Complementary Greek Language Lessons, Additional Discounts, and Exclusive Perks

Required Skills
German language proficiencyCustomer serviceCommunication skillsProblem-solvingReal estate knowledgeClient relationship managementMicrosoft OfficeCRM softwareInterpersonal skillsAttention to detail
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About company
The People Group

Recruitment and staffing agency specializing in finance and accounting roles

Job Details
Category other
Posted 4 months ago