Responsibilities
- Empowers team members to make decisions and fosters a culture of engagement and high performance
- Builds and develops a strong leadership team committed to delivering an exceptional employee experience
- Identifies and nurtures internal talent to meet future operational demands
- Maximizes employee potential through regular, constructive feedback
- Takes ownership of personal growth and maintains open feedback channels with senior leadership
- Demonstrates core performance values expected across the organization
- Acts as a public representative of the brand, embodying its purpose of spreading joy
- Encourages storytelling as a way to deepen customer connections and fulfill the brand’s mission
- Creates a respectful, trusting workplace where employee voices and well-being are prioritized
- Leads a customer-first approach that brings the brand’s mission to life in daily operations
- Supports innovative thinking within the boundaries of established brand standards
- Ensures health and safety are central to workplace culture, with active participation from all team members
- Drives change initiatives within the store environment
- Addresses customer input promptly, maintaining a focus on customer satisfaction
Work Arrangement
On-site
