Responsibilities
- Process prescription and over-the-counter medication orders by selecting, packaging, and preparing them for shipment while maintaining an orderly workspace.
- Operate effectively in a dynamic, high-volume environment with consistent productivity.
- Collaborate with pharmacists, operations, and care teams to resolve issues related to orders and shipping.
- Partner directly with licensed pharmacists to support the secure, precise, and timely distribution of medications.
- Engage daily with a cross-functional team including medical professionals, engineers, and product specialists.
- Develop and apply innovative, professional, and engaging methods to enhance patient satisfaction and service quality.
Benefits
- Comprehensive medical, dental, and vision coverage including membership with OneMedical.
- Access to Healthcare and Dependent Care Flexible Spending Accounts (FSA).
- 401(k) retirement plan with employer matching contributions.
- Flexible paid time off policy allowing for personal and vacation needs.
- Reimbursements available for wellbeing initiatives, learning, and professional development.
- Paid parental leave and fertility-related benefits provided.
- Pet insurance options for employees.
- Opportunities for student loan refinancing.
- Virtual tools and services supporting mindfulness, mental health counseling, and fitness.
Responsibilities
- Process prescription and OTC medication orders. This includes picking orders, packing them for shipment, and ensuring an organized working environment.
- Work in a fast-paced, high-volume environment
- Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams
- Work side by side with a pharmacist to ensure the safe, accurate, and timely dispensing of medications
- Work with a multidisciplinary team of doctors, engineers, product managers, and more
- Find creative, fun, and professional ways to deliver the best possible experience for our patients
Benefits
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
Other
- Flexibility is required as scheduled workdays may occasionally shift to cover holidays, team PTO, or staffing needs
- Advanced notice of at least two weeks will be provided for any changes to the regular schedule
- Shift structures may be adjusted in the future based on evolving business needs
- Reasonable accommodations available for qualified individuals with disabilities in application and interview process
- Contact for accommodations: talent@ro.co
