Responsibilities
- Handle incoming customer calls and address inquiries promptly
- Deliver courteous, professional, and effective support to users
- Efficiently resolve customer concerns while showing understanding and attentiveness
- Maintain precise records of all customer communications in internal databases
- Use available resources, tools, and training to diagnose and address issues
- Offer tailored recommendations and solutions based on individual customer needs
- Support the delivery of a high-standard customer experience aligned with leading global brands
Work Arrangement
Remote — Lisbon
Work Arrangement
Remote (City/Region) — Lisbon
