CXG is hiring a Freelance Operations and Community Associate who speaks German to oversee the complete mission execution cycle for designated fieldworks and pilots. Your objective is the successful, timely, and cost-effective delivery of local projects, contributing to CXG's mission of transforming brand experiences.
What You'll Do
- Recruit, train, and certify an adequate number of active Evaluators from our internal database for specific projects via email and phone.
- Manage the timely assignment and execution of missions according to company standards, specific client requirements, and project deadlines.
- Coordinate project activities and report status to the Operations Manager or Operations Team Lead.
What We're Looking For
- Excellent communication and interpersonal skills with a strong customer-service orientation.
- Proficiency in Microsoft Office is required.
- Excellent abilities in organizing and coordinating project activities, with strong time management and planning skills.
- A positive, outgoing, resourceful, and proactive personality with a problem-solving mindset.
- Ability to work independently, demonstrating self-motivation in managing tasks and projects.
- Fluency in English and German is required.
Nice to Have
- Knowledge of the luxury industry is a plus.
Technical Stack
- Microsoft Office
Team & Environment
You will work closely with teams based worldwide, reporting directly to the Operations Manager or Operations Team Lead.
Work Mode
This is a global freelance position.
CXG is an equal opportunity employer.
