Allegion is hiring a Free Text Billing Administrator

Allegion is hiring a Free Text Billing Administrator to provide key support for billing corrections across our Service and Install business lines. In this role, you will be responsible for processing credit memos and free text invoices resulting from invoicing errors, ensuring all actions are properly authorized and compliant with customer protocols and company policy.

What You'll Do

• Validate Install Billing, create invoices, and assemble billing packages according to customer specifications.
• Maintain organized, accurate, and complete billing files.
• Determine the appropriate method of invoice delivery based on customer requirements.
• Process Service Branch Billing for end customers in line with company policy.
• Perform various financial transactions to support the entire billing process.
• Act as the key resource for billing support on credits and free text invoicing requests.
• Establish and maintain professional working relationships with customers and billing process stakeholders.
• Identify issues and follow through to resolution through problem-solving.
• Provide E-Billing Support as directed by your supervisor.
• Respond to external and internal emails in a timely manner.
• Communicate effectively when issues arise.
• Assist in submitting invoices via customer portals for portal billing customers.

What We're Looking For

• Solid computer skills including email, MS Word, MS Excel, and electronic spreadsheets.
• Excellent written and verbal communication skills.
• Ability to be detail-oriented with strong organizational and follow-up skills.
• Ability to overcome obstacles, encounter the unexpected, and continue moving forward.
• Ability to work well under pressure in a fast-paced environment.
• Able to work well both individually and as part of a team.
• Self-motivated and reliable.
• A strong desire to learn.
• Legal authorization to be employed in the United States.

Nice to Have

• 2+ years of billing experience.
• Experience with D365.

Technical Stack

• MS Word
• MS Excel
• Dynamics 365 (D365)

Team & Environment

You will interact with the Install and Billing Supervisors as needed.

Benefits & Compensation

• Compensation range: $39,000 to $58,000.
• Health, dental, and vision insurance coverage.
• Competitive Paid Time Off.
• 401K plan with a 6% company match and no vesting period.
• Health Savings Accounts and Flexible Spending Accounts.
• Short-Term and Long-Term Disability Insurance, paid for by Allegion.
• Term Life Insurance with the option to purchase supplemental coverage.
• Tuition Reimbursement.
• Voluntary Wellness Program.
• Employee Discounts through Perks at Work.
• Community involvement opportunities.
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching.

Work Mode

This is a hybrid position open to candidates in Remote Illinois and Remote Indiana.

Allegion is committed to building and maintaining a diverse and inclusive workplace.