Unilever is looking for a France People Operations Specialist to join our team. In this role, you will be responsible for maintaining employee records and creating all documents throughout the entire employee lifecycle (JML), while developing solid relationships with key stakeholders to maintain operational performance across the region. You will ensure smooth HR operations, support employees, and maintain accurate records across systems.

What You'll Do

Actively oversee and resolve HR-related tickets, prioritizing efficient and accurate service delivery.
Validate proper approvals and verify documents versus request.
Ensure no breach tickets and follow up on suspended tickets.
Ensure high Customer Satisfaction (CSAT) and resolve tickets with proper quality standards.
Manage incident escalations and ensure IT support tickets.
Maintain and update employee records throughout the employee lifecycle while resolving system issues with relevant stakeholders.
Conduct monthly validations before monthly closing, ensuring data quality across linked systems to prevent erroneous payments.
Coordinate Return to Work by ensuring the actual return to work date is set for the first working day following the leave period.
Fill and validate mass upload templates with necessary employee details for mass data requests.
Maintain precise bonus plans for the Annual Pay Review (APR) process.
Collaborate with finance and HR teams to ensure alignment on bonus plans.
Generate reports for stakeholders based on their requirements.
Support internal and external audits by providing HR system data.
Engage with senior stakeholders to address HR-related matters.
Notify relevant stakeholders with each month’s moves & changes.
Foster positive relationships and effective communication.
Build and share knowledge of your area of expertise by continuously keeping up to date with internal and external updates and changes.
Drive process simplification within HR operations.
Promote data-based decision-making by ensuring accurate HR data management.
Manage the JML process, including creating contracts, promotions, and salary increase letters.
Securely handle documentation and comply with data security (GDPR) requirements.
Conduct regular audits to maintain data accuracy and compliance within the HR team.

What We're Looking For

Bachelor’s degree in human resources or a related Business degree from an accredited university or college.
Fluency in both English and French.
Ability to adapt to changing markets.
Ability to work independently as well as a collaborative team player.
Genuine interest in new technologies and tools, and tech savvy.
Ability to communicate effectively through written and verbal communication and consistently deliver high-quality customer service in a professional manner.
Demonstrated effectiveness in prioritizing between tasks with different deadlines and complexity.
Ability to work professionally and proactively with a remote client base.

Nice to Have

Workday knowledge is a plus.

Team & Environment

Responsibilities are carried out under the direct supervision of the Team Leader.

Work Mode

This role is based in France.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.