Austin, Texas, United States Hybrid Employment

DevRev is hiring a Forward Deployed Engineer

About the Role

Role details below.

Responsibilities

Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations connecting DevRev with customer environments
Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow
Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience
Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making
Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback
Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, and customer success teams
Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows
Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements

Requirements

3–5+ years in software development, systems integration, or platform engineering
Strong proficiency in TypeScript, JavaScript, Python, data structures and algorithms
Familiarity with LLMs, prompt engineering, frameworks like RAG and function calling; ability to build and configure AI agents
Deep experience with API integration patterns (REST, GraphQL, webhooks), large-scale data synchronization, and event-driven/pub-sub architectures
Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices
Skilled in data mapping, schema alignment, and working with heterogeneous systems
Experience implementing clear logging, actionable error surfacing, and telemetry t

Work Arrangement

Hybrid

Visa expiring soon?

Extend or switch without leaving Thailand

Running out of time on your current visa? SVBL identifies your best option — extension, category switch, or long-term visa — and handles the entire process.

Visa extensions & category switches

LTR & DTV visa applications

90-day reporting managed

Overstay prevention

Check your options

Prevent overstay issues

About company

DevRev is building a world where AI thinks, acts, and works like a teammate. The company's mission is to unlock team potential through human-AI collaboration, helping teams work more efficiently by reducing repetitive tasks and fragmented workflows.

DevRev created Computer, an AI teammate that connects all your data — from structured sources like CRM systems to unstructured ones like emails and spreadsheets — into a unified, AI-ready source of truth. This enables reliable, trustworthy answers across sales, support, and operations teams.

Computer anticipates needs, reasons through context, and takes action through AI agents that automate tasks, resolve tickets, and keep systems in sync. DevRev was founded in 2020 by Dheeraj Pandey and Manoj Agarwal, drawing on their experience from Nutanix and other leading tech companies.

All jobs at DevRev Visit website

Job Details

Department Applied AI Engineering

Category other

Posted 2 hours ago