Remote (Global)

Hopper is hiring a Forward Deployed Commerce Consultant (100% Remote - USA)

About the Role

This position involves working directly with clients to implement and optimize commerce strategies using proprietary technology platforms. The consultant will diagnose business challenges, configure solutions, and ensure successful adoption through collaboration with engineering and product teams.

Responsibilities

  • Collaborate with clients to understand business objectives and technical requirements
  • Configure and deploy commerce platforms tailored to client needs
  • Analyze performance data to identify optimization opportunities
  • Support integration of technology solutions with client systems
  • Translate client feedback into product improvement recommendations
  • Lead onboarding sessions for new clients and stakeholders
  • Develop training materials and documentation for client use
  • Monitor key performance metrics post-implementation
  • Troubleshoot technical issues in coordination with engineering teams
  • Maintain detailed records of client engagements and outcomes
  • Facilitate workshops to align client teams with solution capabilities
  • Drive adoption of platform features through proactive engagement
  • Coordinate timelines and deliverables across multiple projects
  • Provide regular progress updates to internal and external stakeholders
  • Ensure solutions comply with industry standards and best practices

Benefits

  • Comprehensive health, dental, and vision insurance
  • Flexible paid time off policy
  • Company-wide holidays and personal days
  • 401(k) retirement savings plan with employer matching
  • Remote work stipend for home office setup
  • Annual learning and development allowance
  • Mental health and wellness resources
  • Parental leave for new caregivers
  • Employee assistance program access
  • Inclusive and diverse workplace culture

Compensation

Competitive salary with performance-based incentives

Work Arrangement

100% remote within the United States

Team

Part of a dynamic, cross-functional team focused on commerce innovation and client success

Why This Role Matters

This role bridges client needs with technical execution, ensuring commerce solutions deliver real-world impact. Success depends on clear communication, strategic thinking, and hands-on problem solving in a fully remote environment.

Growth Opportunities

Team members have pathways to advance into senior consulting, product leadership, or specialized technical roles. Performance and initiative are recognized with increased responsibility and development support.

Not available for this position

Required Skills
SQLData AnalysisConsultingClient CommunicationProject ManagementE-commerceRetailProblem SolvingData VisualizationStakeholder Management
About company
Hopper
Hopper is a leading travel platform that powers its mobile app, website, and B2B business (HTS) using data and machine learning. It offers travel agency services and proprietary fintech products like Cancel for Any Reason and Flight Disruption Assistance. Hopper serves hundreds of millions of travelers globally and partners with major brands like Capital One, Air Canada, and Uber through its HTS division to integrate fintech and travel inventory into their direct channels.
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Job Details
Category other
Posted 6 months ago