SupportYourApp is looking for a Data Entry Specialist to join our team on a short-term, remote basis from Lithuania. You will process seizure-related documents, manage customer data, and provide crucial support to our Seizures Team within a multicultural environment.
What You'll Do
- Review and process incoming seizure-related documents.
- Accurately locate customer information and enter or verify data in internal systems.
- Follow established workflows to support account-related actions.
- Provide administrative and data support to the Seizures Team.
- Ensure accurate documentation and tracking for each case.
- Maintain clear and structured case documentation.
- Collaborate with internal teams to ensure efficient issue resolution.
- Meet team KPIs.
- Securely work with customers’ sensitive information.
What We're Looking For
- Excellent English proficiency (C1 level for both spoken and written).
- German language skills at a B2 level.
- Previous experience in operational, banking, or legal environments.
- A true team player with a collaborative mindset and proactive approach.
- Fast learner, comfortable with repetitive yet critical tasks.
- Strong sense of discretion and solid understanding of data protection principles.
- Positive, responsible attitude with strong attention to detail.
- Reliability when handling sensitive or legal information.
- Personal laptop or computer with at least 8GB of RAM.
- Stable internet connection (minimum 50 Mbps download and 40 Mbps upload).
Nice to Have
- Experience with tools such as JIRA, Zendesk, or ABBYY.
- Basic proficiency in Microsoft Office (Excel, Word).
Benefits & Compensation
- Fixed schedule: 9 AM – 6 PM CET.
- Short-term cooperation for 3 months.
- Opportunity to work fully remote.
- Inclusive international environment.
- Compensation in USD.
- Good bonuses for referring friends.
- Paid intensive training and probation.
- Responsive management interested in your growth.
- Greenhouse conditions for self-development.
Work Mode
This is a fully remote position open to candidates based in Lithuania.
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
