Join a global support team that puts people first. As a Customer Support Consultant, you'll deliver high-quality technical and service support to clients across the tech industry, working remotely from Thailand during fixed Central European Time hours.
What You’ll Do
- Provide responsive, accurate support through phone, chat, and email channels
- Develop trusted relationships with customers by understanding their needs and guiding solutions
- Stay current with evolving technologies, tools, and best practices in customer experience
- Collaborate with developers and internal specialists to resolve technical issues efficiently
- Maintain up-to-date knowledge of client products and meet performance benchmarks
- Handle sensitive data responsibly, following strict security and privacy standards
What You’ll Need
- Fluent Dutch (C1 or higher, both spoken and written)
- Intermediate English (B2 level)
- At least six months of experience in customer-facing support roles
- A reliable internet connection (minimum 50 Mbps download, 40 Mbps upload)
- A personal computer with at least 8GB RAM
- A proactive, solution-oriented mindset and strong sense of responsibility
Nice to Have
- Familiarity with CRM platforms
What We Offer
- Full remote work with a consistent schedule: Monday to Friday, 9 AM – 5 PM CET
- Compensation paid in USD
- A diverse, international workplace that values inclusion and open communication
- No time-tracking—work is built on mutual trust
- Support for personal growth and long-term career development
- Leadership that listens and actively supports your progress
- Health-focused internal policies
- Referral rewards for bringing in new team members
- A balanced workload to support sustainable performance
Our Culture
We believe in empowering individuals. Our environment is built on trust, continuous learning, and respect across cultures. With teams spanning multiple countries and languages, we foster collaboration and personal development in a stable, supportive structure.
We are an equal opportunity employer and do not tolerate discrimination based on legally protected grounds.
