As a Field Service Engineer at Dell Technologies in Porsgrunn, Norway, you will deliver on-site technical support, perform installations, troubleshooting, and repairs for customer IT systems. You'll collaborate with remote support teams and internal stakeholders to ensure seamless service delivery and customer satisfaction.
What You'll Do
- Plan and lead installation services for assigned accounts
- Triage issues with direction from Dell remote support teams
- Reseat, swap, or replace parts
- Upgrade firmware as needed as part of troubleshooting
- Seek resolution to drive closure of complex issues
- Keep abreast of technology and our service offerings
What We're Looking For
- 1–2 years of relevant experience
- Industry certification in Linux, Windows, VMware or Networking
Technical Stack
- Linux
- Windows
- VMware
- Networking
Team & Environment
- Field Service team working closely with designers, solution managers, and sales specialists
Work Mode
- Local work in Porsgrunn, Norway
- Shift work may be required upon request
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
