Chime is looking for a Field Representative to join C+C's Field Services Team. In this role, you will support Utility Residential Retail Rebate programs by acting as an extension of our utility partners in the North Sound area. You'll ensure program compliance at retail locations and educate both staff and customers.
What You'll Do
- Serve as an extension of our utility partners in retail locations.
- Oversee retailer and manufacturer promotional compliance and product placement.
- Conduct field visits at up to 36 locations a week.
- Educate retail partners about utility programs, services, and products.
- Accurately relay program information to customers in-store.
- Ensure correct pricing of rebated products.
- Deliver formal and informal training to retail staff.
- Work with partners to maximize promotion and sales.
- Participate in between 9-12 promotional events per year.
- Adhere to reporting best practices using Salesforce.
- Maintain and document relationships with all program participants.
- Identify ways to streamline program processes.
- Perform in-depth surveys with customers and associates.
- Maintain a high level of organization for daily reporting tasks.
- Demonstrate exceptional time management and self-discipline.
What We're Looking For
- Minimum of one year’s experience in customer relations, sales, or similar roles.
- Own/lease an insured vehicle and have a valid driver’s license with a clean record.
- Proactive self-starter with excellent time management skills.
- Strong customer service and account management skills.
- Virtual training skills, including creating PowerPoints and leading webinars via Zoom/Teams.
- Comfort presenting professionally in front of live and virtual audiences.
- Ability to perform outreach to warm and cold leads.
- Ability to communicate technical information to different audiences.
- Ability to stand for extended periods, walk frequently, and navigate ladders safely.
- Some proficiency in Microsoft Office Suite, Google Sheets/Docs, Asana, and Salesforce.
- Residence within the North Sound area (Whatcom, Skagit, and Snohomish Counties).
- Strong commitment to diversity, equity and inclusion.
Nice to Have
- Background specifically in retail sales or with a utility and/or energy services company.
- Experience with energy efficiency.
Technical Stack
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Google Sheets/Docs
- Asana
- Salesforce
- Zoom/Teams
Team & Environment
You will be part of C+C's Field Services Team, reporting to C+C management.
Benefits & Compensation
- Compensation: $26.92 - $30.29 per hour plus bonus.
- Health insurance premiums (medical, vision, dental) paid in full for your coverage.
- Up to $1300 contributed annually to your Health Savings Account.
- Company paid life insurance, long-term disability and short-term disability policies.
- Up to 4% company match contributed to your 401(k).
- Starting Paid Time Off of 17 days per year, plus 12 paid company holidays.
- Flexible Spending Account.
- Employee Assistance Program.
- Paid parental leave for primary and secondary caregivers.
- Work-from-home stipend for office set up.
- Monthly cell phone stipend.
- Full reimbursement for commuting via public transportation.
- 5-year service bonuses, and paid sabbaticals every 5 years, starting with 10 years of service.
Work Mode
This is a remote role, but you must reside and work within the North Sound area (Whatcom, Skagit, and Snohomish Counties).
C+C is an equal opportunity employer, and we value diversity at our company. We are committed to the principle of equal employment opportunity and to providing employees with a work environment free of discrimination and harassment.
