Remote (Country) Full-time

Phreesia is hiring a F&I Market Development Manager - AutoNation

About the Role

AutoNation is looking for an F&I Market Development Manager (formerly F&I Development Manager) to accelerate Customer Financial Services performance across our markets. This dynamic leadership role partners directly with store management to execute our financial services strategy and drive results.

What You'll Do

  • Serve as the primary F&I performance partner for stores within your assigned market.
  • Coach and mentor store-level F&I Directors to improve processes, performance, and customer satisfaction.
  • Use performance data to identify trends, gaps, and opportunities, developing action plans to improve PVR, product penetration, and compliance metrics.
  • Collaborate with General Managers, Market Presidents, and other regional leaders to align sales, finance, and service strategies.
  • Facilitate ongoing training and development of in-store finance associates to support career progression.
  • Monitor and ensure compliance with all federal, state, and company regulations across all market stores.
  • Champion digital retail and technology adoption to drive transparency, efficiency, and customer satisfaction.
  • Drive consistency and accountability in the F&I process from initial customer introduction through product delivery.
  • Lead regular market performance reviews, communicating expectations and holding store leadership accountable.

What We're Looking For

  • Minimum 5+ years of F&I leadership experience, including multi-store or market-level exposure.
  • Proven track record of exceeding F&I performance goals.
  • Strong understanding of F&I products, lending, and regulatory requirements.
  • Demonstrated ability to influence without direct authority across multiple locations.
  • Effective communicator and coach with strong data analysis and strategic planning skills.
  • High integrity and a commitment to compliance, transparency, and customer satisfaction.
  • Proficiency in CRM, DMS, and digital retailing tools.
  • Valid driver’s license and ability to travel within the assigned market.

Technical Stack

  • CRM
  • DMS
  • Digital retailing tools

Team & Environment

You will work directly with store management and collaborate with General Managers, Market Presidents, and other regional leaders.

Benefits & Compensation

  • Competitive compensation and 401k matching.
  • Insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide, a website with offers from top providers and retailers.
  • Participation in DRVPNK mission to raise and donate millions of dollars to cancer research and treatment.

Work Mode

This is a local-country position based in the United States, requiring travel within your assigned market.

AutoNation is committed to creating a diverse, equitable, and inclusive environment.

Required Skills
CRMDMSDigital RetailingMarket DevelopmentSales ManagementFinance & InsuranceDealership OperationsTeam LeadershipTrainingComplianceData AnalysisRelationship ManagementStrategic Planning
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About company
Phreesia

Phreesia is a leading health technology company whose SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

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Job Details
Category management
Posted 7 months ago