Responsibilities
- Interview new clients
- Set up appointments with new clients
- Collect all possible information, evidence and documentation to build client's case
- Strict compliance with schedule of assigned appointments
- Use of Firm's software (training will be provided)
- Scan the documentation needed for the case and save it into the Firm's system
- Generate a weekly/monthly report with results for all assigned tasks
- Schedules medical treatment for clients
- Assists clients with vehicle repairs
- Frequent follow ups with client regarding case
Requirements
- Very well organized
- Good follow-up and follow through
- Strong communication skills
- Required to have 1 year of stable work experience
- Outgoing personality
- Able to multitask
- Eager to learn and grow
- Works well under pressure
- Has attention to detail
- Team player
- Must have 3+ years of experience as a Case Manager at a Personal Injury Firm (or equivalent)
- Must be bilingual in Spanish
Benefits
- Medical, Dental, Vision and Pet Insurance
- Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
- Short-term and Long-term Disability
- Employee Assistance and Travel Assistance Programs
- Paid Time Off, Paid Sick Time, Paid Holidays
- Health FSA and Dependent Care FSA
- Hospital and Accident Insurance Plans
- Commuter Transportation Incentive
- Flexible Hours
- Fully-paid parking
- 401(k) with Company Match
- Learning and Development Programs
- Remote Positions
Work Arrangement
Remote (Worldwide)
Additional Information
- Must be bilingual in Spanish
- Remote work
- Training provided
- Resume and References required
