Responsibilities
- Manage end-to-end expansion and renewal sales processes across assigned accounts, leading multi-stakeholder engagements that span departments and use cases.
- Discover and cultivate new revenue opportunities by evaluating customer adoption patterns, identifying untapped potential, and aligning solutions with strategic business and technical needs.
- Establish and nurture relationships with executive-level stakeholders, securing support from VP and C-suite leaders to fuel pipeline development and long-term account growth.
- Collaborate closely with Solutions Managers and internal teams to shape and execute account plans that accelerate sales and deliver measurable customer success.
- Communicate the platform’s technical and business value effectively, customizing messaging for both technical users and business executives.
- Deliver reliable sales forecasts using performance metrics and pipeline insights to guide leadership and go-to-market strategy.
- Ensure accurate and up-to-date Salesforce records by logging all customer interactions, opportunities, and strategic account details.
- Travel as required to support in-person customer meetings and relationship building.
Benefits
- Full benefits suite including health insurance (medical, dental, vision), 401(k) plan, unlimited paid time off, robust parental leave, and mental health and wellness resources.
- Monthly work-from-home stipend available for employees outside NYC and the Bay Area to cover co-working space costs.
Work Arrangement
Remote-first with optional offices in New York City and San Francisco Bay Area
More About Arize
The company aims to ensure AI systems perform reliably and equitably across industries. Founded by leaders who recognized a growing gap between AI investment and real-world performance, the team focuses on solving scalability and transparency challenges in machine learning operations.
Diversity & Inclusion @ Arize
The organization is committed to advancing responsible AI and reducing bias across the industry. Employees are encouraged to foster inclusive culture through regular dialogues with experts in ethics and AI, participation in cultural events like LGBTQ trivia during Pride Month, and active employee resource groups such as Lady Arizers.
