Responsibilities
- Lead complex, multidisciplinary initiatives from kickoff through delivery across brand, digital, and campaign work
- Serve as the day-to-day senior client partner, navigating tough conversations with confidence, tact, and emotional intelligence
- Own project intake, staffing coordination, timelines, scopes, budgets, and overall delivery health
- Partner closely with Creative, Strategy, Writing, and Technology leads to align teams and drive work forward
- Balance strategic thinking with practical execution, ensuring teams stay focused, collaborative, and solutions-oriented
- Proactively identify risks, dependencies, and operational gaps while creating clear paths forward
- Lead internal and external status conversations, project planning, forecasting, and prioritization efforts
- Roll up your sleeves as an individual contributor while the work and team continue to scale
- Help shape production approaches and operational processes that support long-term client growth and delivery excellence
Requirements
- 8+ years of experience leading complex digital, brand, marketing, or integrated production engagements
- Experience overseeing diverse deliverables including brand strategy, website development/builds, campaigns, and social initiatives
- Strong operational leadership across budgeting, forecasting, staffing, intake, and project planning
- Excellent client partnership skills with the ability to navigate ambiguity, pressure, and difficult conversations thoughtfully
- Experience leading large cross-functional teams across creative, strategy, writing, and technology disciplines
- Ability to translate between disciplines while keeping teams aligned around shared goals
- Strong communication and organizational skills with a proactive, solutions-oriented mindset
- Comfortable stepping into both leadership and hands-on production responsibilities as needed
- Practices Creative Intelligence by staying curious about emerging tools and technologies (including AI) and applying sound judgment about when and how they should inform the work. Continuously learns and experiments while keeping human needs, craft, and responsibility at the center.
Nice to Have
- Experience managing retainers or ongoing client relationships is a strong plus
Additional Information
- Contract position on a W2 basis
- Comfortable stepping into both leadership and hands-on production responsibilities as needed
- May involve use of AI tools in the hiring process to review applications, analyze resumes, or assess responses
- Final hiring decisions are made by humans
- Benefits may be available in accordance with applicable law and company policy, including eligibility based on hours worked and duration of assignment
