Braze is hiring an Executive Assistant (EA) GTM Operations

Braze is seeking an Executive Assistant (EA) GTM Operations to provide critical administrative and operational support to senior executives. You will help manage their strategic priorities, communications, and time while supporting key business functions.

What You'll Do

• Provide day-to-day administrative assistance, including scheduling, calendar management, travel coordination, and expense reports.
• Maintain and organize sales documentation, reports, and client-facing presentations.
• Assist with updating and maintaining CRM systems, including data entry and report generation.
• Coordinate the preparation of proposals, contracts, and client materials.
• Support order processing and liaise with finance and operations teams.
• Serve as the first point of contact for internal and external stakeholders.
• Help coordinate team events, offsites, and client meetings.
• Ensure smooth onboarding for new team members, including system access and training.
• Assist in preparing weekly and monthly sales performance reports and dashboards.
• Track KPIs and team activity, and assist with leadership presentations.
• Manage communication channels for team announcements and updates.
• Provide ad-hoc support for projects, events, and strategic initiatives.

What We're Looking For

• Prior experience in an administrative, team assistant, or sales support role.
• Strong organizational skills with excellent attention to detail.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook).
• Familiarity with CRM tools (e.g., Salesforce, HubSpot).
• Fluent in English, with excellent professional written and verbal communication skills.
• Proactive, highly organized, and reliable.
• Discreet and trustworthy with confidential information.
• Demonstrates maturity, sound judgment, and emotional intelligence in high-stakes situations.
• Ability to manage multiple priorities, work independently, and meet deadlines.
• Team-oriented mindset with a proactive, service-oriented attitude.

Nice to Have

• 4-6 years of experience supporting senior executives.
• Experience in a start-up environment.
• Familiarity with collaboration tools like Confluence, Jira, Slack, and expense/time reporting platforms.

Technical Stack

• Microsoft Office Suite (Excel, PowerPoint, Outlook)
• CRM tools (e.g., Salesforce, HubSpot)
• Confluence, Jira, Slack
• Expense and time reporting platforms

Team & Environment

You will be supporting the VP of GTM Operations and the GM of Americas.

Benefits & Compensation

• Salary: $98,000 - $140,000 base dependent on experience.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth.
• Flexible working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.

Work Mode

This is a remote position open to candidates on the USA East Coast.

Braze is an equal opportunity employer.