Evolus is seeking a Manager, Accounts Receivable to lead the daily operations and strategic initiatives of the accounts receivable cycle. Reporting to the Director of Accounting, you will play a key role in ensuring effective financial controls and customer relationships.
What You'll Do
- Oversee and manage the daily operations of the accounts receivable team.
- Manage all cash applications, collections activities, and dispute resolutions.
- Provide leadership, guidance, and support to other members of the AR team.
- Direct daily responsibilities including office hours, timecard approvals, and time off requests.
- Work with HR and management to develop goals, targets, and skill development for the AR team.
- Write and deliver team mid-year and annual performance reviews.
- Communicate management objectives and initiatives to the AR team.
- Be responsible for hiring, offboarding, and completing other changes in employment status for AR team members.
- Manage relationships with customers, ensuring timely payment and addressing payment-related inquiries.
- Analyze credit reports (D&B), obtain trade references, and review financial information to set customer credit limits.
- Effectively manage aged receivables and AR write-offs.
- Develop, supervise, and improve all AR internal controls and processes.
- Prepare and monitor accounts receivable reports and metrics for management review.
- Collaborate with other departments, including sales and customer experience, to resolve customer billing issues.
- Ensure accurate and timely recording and reconciliation of all accounts receivable transactions.
- Assist the Accounting team with the month-end close process and other financial reporting.
- Provide regular updates and reports on the status of accounts receivable and related issues.
- Be adaptable and open to taking on Ad-Hoc projects and tasks as they arise.
What We're Looking For
- Bachelor’s degree or equivalent work experience.
- Previous experience in credit and collections.
- 5+ years in a management role.
- Knowledge and understanding of D&B reporting is required.
- Communication – Ability to respond effectively to sensitive inquiries or complaints. Ability to write reports, business correspondence, and policy/procedure manuals, prepare presentations, and conduct effective meetings and trainings.
- Critical Thinking — Ability to demonstrate strong problem-solving skills and an analytical approach.
- Leadership — Ability to communicate effectively, support, motivate, and direct people.
- Service Orientation — Ability to display a positive attitude and demonstrate an awareness and willingness to help.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Computer Skills – Proficient in Word, Excel, PowerPoint, and Outlook. Ability to learn various other software programs.
Nice to Have
- Experience with NetSuite.
Technical Stack
- Word
- Excel
- PowerPoint
- Outlook
- NetSuite
Team & Environment
Reports to the Director, Accounting. Part of the Accounts Receivable team.
Benefits & Compensation
- Compensation range: $105,000 to $130,000 annually.
- Equity: New hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses.
- Competitive suite of medical, dental, and vision benefits.
- Employer-covered life insurance.
- Short-term disability.
- 401(k) match.
- Mental health and wellbeing resources.
- Flexible paid time off program for exempt employees.
- Paid time off accrual plan for non-exempt employees.
- Holiday soft closure between Christmas and New Years.
- Regularly catered team meals at Headquarters.
- Fully stocked kitchen.
Work Mode
This is a hybrid position based in Newport Beach.
Evolus is an equal opportunity employer (EOE M/F/D/V).
