Nova 401(k) Associates is hiring an Accounts Receivable Manager to build and lead a new, dedicated AR team. This role involves overseeing the entire AR process for a firm that issues roughly 50,000 invoices annually, with a strong focus on automation, team development, and process documentation.

What You'll Do

Supervise, mentor, and motivate the AR team, ensuring training aligns with departmental goals
Produce invoices using automation and scripts to the greatest extent possible
Oversee accounts receivable processes including quarterly billing and monitoring of outstanding balances
Post client payments (checks, ACH, from 3rd Party Processors like Dex and Stripe) in a timely manner
Process credit card payments when necessary to resolve past due balances
Post record-keeper payments by source and client
Follow up on overdue invoices, including sending statements, resigning from engagements, and sending accounts to collections
Periodically reconcile workflow management and proposal systems to invoices issued
Answer client and account manager questions regarding invoices
Investigate and resolve billing discrepancies and customer disputes
Process client refunds as needed
Maintain a productive relationship with the accounting department

What We're Looking For

Bachelor's degree
Five or more years of experience in accounts receivable
Three years or more of experience supervising AR staff
Experience working with coders and with writing code and/or specifications for code
Experience writing procedures
Process-oriented approach

Nice to Have

Knowledge of APIs
Experience with ChargeOver or other invoicing software

Team & Environment

You will lead a newly established, small, and professional AR team, transitioning from a structure where functions reported directly to the Accounting Manager.