About the Role
The role involves maintaining, configuring, and enhancing ERP systems, providing technical support, troubleshooting issues, and collaborating with internal teams to align system functionality with business needs.
Responsibilities
- Administer and maintain ERP software across departments
- Configure system settings to match business processes
- Troubleshoot technical issues and provide timely resolutions
- Collaborate with departments to gather functional requirements
- Support system upgrades and version migrations
- Monitor system performance and recommend improvements
- Ensure data integrity and consistency within the ERP
- Develop and maintain technical documentation
- Assist in user training and onboarding
- Work with external vendors on support and integration
- Implement security protocols for ERP access
- Participate in change management processes
- Conduct testing for new ERP features and patches
- Coordinate with IT teams on infrastructure dependencies
- Optimize workflows using ERP capabilities
- Respond to user inquiries and support tickets
- Maintain compliance with internal policies
- Assist in data migration projects
- Monitor system logs for anomalies
- Support integration with third-party applications
- Ensure backup and recovery procedures are in place
- Evaluate new ERP modules for potential adoption
- Report on system usage and performance metrics
- Facilitate communication between technical and non-technical teams
- Follow ITIL best practices for service management
Compensation
Competitive salary and benefits package
Work Arrangement
On site
Team
IT department supporting enterprise systems
Why Join Us
- Opportunity to work on large-scale enterprise systems
- Collaborative environment with technical peers
- Focus on professional development and growth
- Innovative projects with measurable impact
Location
- On site position in Thessaloniki
- Modern office facilities
- Central location with easy access
Available for qualified candidates
