ERP Specialist – Thessaloniki (Onsite)
Role Overview
We’re seeking a detail-focused ERP Specialist to support our internal teams through efficient use of our enterprise resource planning system. Based in Thessaloniki, you’ll play a key role in maintaining system performance, guiding users, and ensuring data accuracy across business processes.
Key Responsibilities
- Deliver first-tier technical support for ERP inquiries via phone, email, and remote access tools
- Diagnose and resolve ERP-related errors, including functionality and connectivity issues
- Act as a go-to resource for ERP workflows, best practices, and process optimization
- Conduct training sessions—both remotely and in person—for new and existing system features
- Develop and maintain up-to-date documentation for ERP procedures and configurations
- Log and track all support tickets, providing insights and recommendations to IT and management
- Collaborate with departments across the organization to ensure seamless ERP integration
- Manage master data records and commercial policies within the ERP environment
- Investigate and fix connection issues between ERP installations and operational sites
Required Qualifications
- Degree in a technology-related field such as Informatics, Programming, or IT
- Minimum of two years’ experience in an IT department or technical support role
- Fluency in English, both written and spoken
- Strong working knowledge of Entersoft ERP
- Proven ability to troubleshoot technical problems efficiently
- Effective time management and multitasking skills
Work Environment
This is an onsite position in Thessaloniki, operating within a fast-paced and evolving technical landscape. The role offers opportunities for continuous learning and professional development.
Benefits
- Competitive salary package
- Private health insurance coverage
- Corporate membership benefits
- Access to ongoing technical and professional training
