Ottimate is looking for an ERP Solution Manager - NetSuite to lead the successful implementation and integration of our AP automation platform with our clients' NetSuite ERP systems. In this critical, client-facing role, you will serve as the primary technical and functional expert, translating client business needs into effective solutions.
What You'll Do
- Collaborate with sales in the final stages of the sales cycle to provide technical and functional expertise.
- Lead discovery workshops to understand client AP processes, pain points, and requirements within their NetSuite environment.
- Design and present tailored integration solutions demonstrating our platform's value.
- Develop comprehensive Statements of Work (SOWs) defining project scope, timelines, and deliverables.
- Lead and manage the end-to-end implementation lifecycle as the main client point of contact.
- Translate business requirements into detailed functional and technical design documents.
- Configure our AP automation solution and its NetSuite integration points.
- Create and manage project plans, monitoring progress and proactively managing risks.
- Coordinate project activities with internal teams (Engineering, Product) and client stakeholders.
- Serve as the Subject Matter Expert on NetSuite integration, data mapping, APIs, and P2P best practices.
- Conduct system testing, support User Acceptance Testing, and manage issue resolution.
- Train client administrators and end-users to ensure successful adoption.
- Create and maintain high-quality documentation, including design specs and training materials.
- Act as a liaison between clients and Product Management to help shape the future roadmap.
- Identify opportunities for process improvement and develop best practices.
- Stay current with new NetSuite features, releases, and industry trends.
What We're Looking For
- Bachelor’s degree in Business Administration, Finance, Accounting, Information Systems, or a related field.
- 3-5+ years of hands-on experience working directly with NetSuite as an implementation consultant, business systems analyst, or administrator.
- Deep functional knowledge of core financial and accounting processes, specifically within Accounts Payable, Purchasing, and the Procure-to-Pay lifecycle.
- Proven experience in a client-facing role such as consulting, professional services, or solution engineering.
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Excellent communication, presentation, and interpersonal skills.
- A logical and analytical mindset with a strong aptitude for problem-solving.
Nice to Have
- Direct experience implementing AP automation or other FinTech solutions.
- Hands-on experience with system integrations using APIs (REST, SOAP), flat files, and middleware platforms.
- NetSuite specific certification(s).
- Experience working in a fast-paced, high-growth technology company.
- Basic understanding of data formats like JSON or XML.
- Familiarity with project management tools.
Technical Stack
- NetSuite
- APIs (REST, SOAP)
- JSON
- XML
Team & Environment
You will coordinate with internal teams such as Engineering and Product. You'll be part of a growing team at a pinnacle moment of scale for the business, with agency to solve difficult problems creatively, freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing. You'll work with sharp, passionate teammates solving unique challenges.
Benefits & Compensation
- Competitive salary range.
- Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.
- Employer sponsored 401(k) with company match.
- Paid Time Off (and the encouragement to use it).
- Annual company retreats.
- Promote from within philosophy.
Ottimate is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status.
