Underdog is looking for an EPD Operations Manager to serve as the operational backbone for our entire 200+ person engineering, product, and design organization. This role goes beyond traditional program management—you'll own the systems, rhythms, and strategic initiatives that keep our entire EPD org moving fast, aligned, and executing on our most important priorities.
What You'll Do
- Drive end-to-end planning, execution, and delivery across Underdog's 200+ person EPD organization, connecting strategy to outcomes and improving how the entire org operates.
- Own and optimize the operating cadence including town halls, leadership reviews, planning cycles, and monthly updates to ensure a consistent organizational rhythm.
- Manage cross-functional product delivery updates, including bi-weekly All Hands presentations and monthly company-wide product update decks.
- Assess and improve productivity systems and SDLC workflows, identifying bottlenecks and implementing solutions that increase visibility into priorities, timelines, and risks.
- Lead strategic initiatives that require cross-functional partnership on quick timelines, supporting emerging roadmap priorities with high complexity and high returns.
- Build and maintain relationships with Directors+ across Engineering, Product, and Design to understand pain points and accelerate solutions.
- Establish feedback loops to surface organizational health insights and drive continuous cultural improvements.
What We're Looking For
- 7+ years of experience in Technical Program Management, Product Operations, or Engineering Operations roles at scale.
- Proven track record of driving operational excellence across large, complex EPD organizations (150+ people), not just individual teams.
- Expert in managing productivity systems and tooling at scale, with hands-on experience optimizing platforms like Jira, GitHub, or Notion.
- Skilled at building and maintaining cross-functional relationships with senior leaders, earning trust and driving alignment without direct authority.
- Strong communicator who can distill complex information into clear, actionable updates for diverse audiences from individual contributors to executives.
- Highly organized with exceptional program management skills—you bring structure to ambiguity and can juggle multiple high-priority initiatives simultaneously.
- Action-oriented operator who cares deeply about velocity, quality, and impact.
Nice to Have
- Engineering or technical background with hands-on software development experience.
- Experience supporting or implementing AI-powered development tools, automated testing, or SDLC acceleration initiatives.
- Track record in high-growth startup or scale-up environments where you've built operational frameworks from scratch.
- Background planning and executing major org events like hackathons, offsites, or engineering summits.
- Experience with Developer Experience improvements, engineering onboarding programs, or technical training initiatives.
- Familiarity with sports, gaming, or consumer product companies operating at scale.
- Previous experience as a force-multiplier individual contributor who elevated an entire organization's operational maturity.
Technical Stack
- Jira
- GitHub
- Notion
Team & Environment
You will be the operational backbone for our entire 200+ person engineering, product, and design organization, connecting strategy to execution and improving how the entire org operates.
Benefits & Compensation
- Salary range: $135,000 to $160,000 + target equity.
- Unlimited PTO for full-time employees.
- 16 weeks of fully paid parental leave.
- Home office stipend.
- A connected virtual-first culture with a highly engaged distributed workforce.
- 5% 401k match, FSA, and company-paid health, dental, and vision plan options for employees and dependents.
Work Mode
This is a fully remote position open to candidates based in the United States.
Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.
